Kristi Ramadani
Wilmington,NC
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
23
23
years of professional experience
Work History
Executive Assistant
University of North Carolina Wilmington
Wilmington, NC
06.2019 - Current
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for associate dean and various others.
- Researched and prepared information for presentations to high-level executives.
- Executed special objectives and projects in response to executive team requests.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Developed effective filing systems for easy retrieval of information when needed.
- Monitored incoming emails and responded accordingly in a timely manner.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Provide administrative support for numerous search committees including conducting preliminary interviews.
- Managed all aspects of event planning hosted by the organization.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Scheduled and arranged travel and hotel reservations for meetings, position searches, conferences and seminars.
- Set up meeting and event logistics for senior management using online calendaring system and updated calendars.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Compose and draft correspondences for a variety of audiences.
- Working knowledge of UNCW systems
Administrative Assistant
Tidewater Heating and Air Conditioning, Inc.
Wilmington, NC
10.2018 - 06.2019
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Processed accounts receivable and payable.
Accounting Specialist/Records Management Coordinator
Douglas Health Services
Vero Beach, FL
01.2006 - 01.2016
- Reviewed, processed and reconciled accounts payable invoices and payments.
- Performed monthly, quarterly and annual closing activities for assigned areas.
- Ensured compliance with applicable laws, regulations, policies, procedures and standards.
- Utilized software programs such as Quickbooks to enter data into the general ledger.
- Managed accounts payable, accounts receivable, bank reconciliations and payroll function.
- Maintained accurate and up-to-date records of all documents and files.
- Monitored compliance with applicable laws and regulations related to recordkeeping.
- Reviewed existing records systems to identify areas for improvement.
- Implemented new filing system and created updated forms.
- Identified, screened and interviewed potential employees.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Supervised staff in daily operations.
Executive Assistant
Saint Francis University
Loretto, PA
06.2001 - 08.2005
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for Dean and faculty.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Managed and tracked expenses to meet company budget requirements.
- Attended recruitment events for prospective students and families.
- Organized events related to academic activities such as seminars and conferences.
- Assisted students with registration processes and paperwork.
- Developed and implemented protocols for efficient office operations.
- Responded to inquiries from staff, faculty, students, and families regarding university policies and procedures.
- Prepared agendas for meetings including scheduling conference rooms, reserving catering services.
- Compiled data from surveys conducted within the university system.
- Ordered supplies needed for running day-to-day operations efficiently.
- Provided technical assistance to staff in using software applications relevant to their job roles.
- Monitored deadlines associated with various tasks assigned to departments or individuals.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Corresponding Secretary for the Faculty Senate
Education
Diploma - Business Office Professional
Cambria-Rowe Business College
Johnstown, PA02-2001
Associate of Science - Physical Therapist Assistant
Mount Aloysius College
Cresson, PA05-1999
Skills
- Detail-Oriented
- Calendar Management
- Customer Service
- Highly Organized
- Business Writing
- Office Management
- Time Management
- Records Management Systems
- Customer Relations
- Microsoft Office Suite
- Executive management support
- Multi-Task Management
- Administrative Support
- Executive Support
- Project Management
- Travel Coordination
- Self-Starter
- Professional and mature
Accomplishments
- Nominated for Staff Award for Excellence in 2023 by five colleagues
Timeline
Executive Assistant
University of North Carolina Wilmington
06.2019 - Current
Administrative Assistant
Tidewater Heating and Air Conditioning, Inc.
10.2018 - 06.2019
Accounting Specialist/Records Management Coordinator
Douglas Health Services
01.2006 - 01.2016
Executive Assistant
Saint Francis University
06.2001 - 08.2005
Diploma - Business Office Professional
Cambria-Rowe Business College
Associate of Science - Physical Therapist Assistant
Mount Aloysius College
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