Kristi Reed
Byram,MS
Overview
27
27
years of professional experience
Work History
Office Manager
Genesis Physical Therapy
09.2010 - Current
- Hired as receptionist duties were:
- Scheduled patients for appointments.
- Verified health insurance and works comp insurance.
- Got pre-certifications as needed for all insurances.
- Informed health insurance patients of copayments and collected copayments.
- Promoted to Manager (2017) duties are:
- Contacting insurance companies regarding delayed or non payments on claims, then correcting claims and rebilling claims.
- Posted all patient and insurance payments.
- Interviewed and hired receptionist.
- Ran daily reports showing total appointments, new patients, insurance payments, and patient payments.
- Resolved patient issues as needed.
- Signed contracts with outside companies for pre-employment physicals.
- Given responsibility to manage a second clinic. (2021)
Appointment Scheduler
GI Associates & Endoscopy Center
01.2006 - 09.2010
- Scheduled appointments for multiple physicians and multiple clinics.
- Helped the phone call room with overflow phone traffic and medical records scanning documents as needed.
- Covered the inpatient hospitalist desk
- Duties were:
- Phone calls from different hospitals about referrals or new admissions.
- Create and distribute a list for each doctor covering that hospital.
- Create and distribute a list for each physician of their patients in the hospital.
Receptionist
Ad Agency
06.1997 - 01.2006
- Answer phone calls
- Match invoices from radio and tv stations to our vendors calendars of times for commercials to run.
- Turn in confirmation to a certain vendor of our vendors that they were the main focus of certain commercials.
- Verify how much money is available for a vendor to run commercials with their certain vendors.
Education
High School Diploma -
Terry High Schoool
Terry, MS05.1997
Skills
- Documentation And Reporting
- Managing Operations and Efficiency
- Excellent multi-tasking ability
- Office Administration
- Hiring and Training
- Customer Relations
- Data Entry
- Scheduling and Coordinating
- Professional and Courteous
- Staff Management
- Payroll Processing
- Credit and collections
References
Chassiety Duncan - Previous Boss - Hired me at Genesis
601-572-5750
Denise Westerfield -Previous Boss - Hired me at Ad Agency
601-291-0771
Faith Lemon - Co-Worker
769-229-2109
Tiffany Withers - Friend/Co-Worker
601966-0566
Timeline
Office Manager
Genesis Physical Therapy
09.2010 - Current
Appointment Scheduler
GI Associates & Endoscopy Center
01.2006 - 09.2010
Receptionist
Ad Agency
06.1997 - 01.2006
High School Diploma -
Terry High Schoool
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