Overview
Work History
Education
Skills
References
Timeline
Generic

Kristi Reed

Byram,MS

Overview

27
27
years of professional experience

Work History

Office Manager

Genesis Physical Therapy
09.2010 - Current
  • Hired as receptionist duties were:
  • Scheduled patients for appointments.
  • Verified health insurance and works comp insurance.
  • Got pre-certifications as needed for all insurances.
  • Informed health insurance patients of copayments and collected copayments.
  • Promoted to Manager (2017) duties are:
  • Contacting insurance companies regarding delayed or non payments on claims, then correcting claims and rebilling claims.
  • Posted all patient and insurance payments.
  • Interviewed and hired receptionist.
  • Ran daily reports showing total appointments, new patients, insurance payments, and patient payments.
  • Resolved patient issues as needed.
  • Signed contracts with outside companies for pre-employment physicals.
  • Given responsibility to manage a second clinic. (2021)

Appointment Scheduler

GI Associates & Endoscopy Center
01.2006 - 09.2010
  • Scheduled appointments for multiple physicians and multiple clinics.
  • Helped the phone call room with overflow phone traffic and medical records scanning documents as needed.
  • Covered the inpatient hospitalist desk
  • Duties were:
  • Phone calls from different hospitals about referrals or new admissions.
  • Create and distribute a list for each doctor covering that hospital.
  • Create and distribute a list for each physician of their patients in the hospital.

Receptionist

Ad Agency
06.1997 - 01.2006
  • Answer phone calls
  • Match invoices from radio and tv stations to our vendors calendars of times for commercials to run.
  • Turn in confirmation to a certain vendor of our vendors that they were the main focus of certain commercials.
  • Verify how much money is available for a vendor to run commercials with their certain vendors.

Education

High School Diploma -

Terry High Schoool
Terry, MS
05.1997

Skills

  • Documentation And Reporting
  • Managing Operations and Efficiency
  • Excellent multi-tasking ability
  • Office Administration
  • Hiring and Training
  • Customer Relations
  • Data Entry
  • Scheduling and Coordinating
  • Professional and Courteous
  • Staff Management
  • Payroll Processing
  • Credit and collections

References

Chassiety Duncan - Previous Boss - Hired me at Genesis

601-572-5750


Denise Westerfield -Previous Boss  - Hired me at Ad Agency

601-291-0771


Faith Lemon - Co-Worker

769-229-2109


Tiffany Withers - Friend/Co-Worker

601966-0566



Timeline

Office Manager

Genesis Physical Therapy
09.2010 - Current

Appointment Scheduler

GI Associates & Endoscopy Center
01.2006 - 09.2010

Receptionist

Ad Agency
06.1997 - 01.2006

High School Diploma -

Terry High Schoool

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Kristi Reed