
Seasoned nurse with expertise in Med/Surg, Hospice Nursing, and Nursing Care Management, dedicated to optimizing patient and family outcomes through effective resource utilization and healthcare service awareness.
Managed patient follow-up from admission to discharge for optimal care continuity.
Facilitated communication with patients and families to identify suitable discharge options.
Promoted to Care Management Team lead within three months of employment.
Supervised staff and operations in ICU unit for nine months as acting Care Management Director.
Coordinated effective discharge options through communication with patients and families.
Facilitated patient care from admission to discharge during COVID-19 isolation.
Collaborated with external sources and families via phone for effective communication.