Kristi Rumsey
North Port
Summary
Accuracy-driven Cash Office Associate versed in entering data, reviewing transfers and checking balances. Well-organized and systematic with resourceful approach to challenges. Diligent professional with upbeat attitude and superior communication skills.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Cash Office Associate
HomeGoods
North Port
09.2022 - Current
- Processed cash and credit transactions efficiently during store hours.
- Managed cash register operations and maintained accurate cash drawers.
- Assisted in preparing bank deposits and secure cash handling procedures.
- Ensured compliance with company policies regarding cash handling and security.
- Verified cash drawer, counted money and balanced receipts.
- Provided excellent customer service by greeting customers promptly and courteously.
- Prepared and checked cashier register tills.
- Maintained records of all daily transactions in an organized manner.
- Prepared reports summarizing daily transactions for management review.
- Reconciled all sales at end of shift to ensure accuracy of funds received from customers.
- Identified suspicious activities or irregularities and reported to management immediately.
- Organized cash movements between offices and to or from banks.
Coordinator
Wegmans Supermarket
Geneva
05.2011 - 04.2016
- Communicated with vendors to manage product ordering and delivery timelines.
- Implemented processes to enhance customer service and satisfaction levels.
- Collaborated with management to plan store events and promotional activities.
- Resolved customer inquiries and complaints efficiently to maintain service quality.
- Monitored inventory levels and ordered additional supplies as needed.
- Resolved customer complaints in a timely manner while upholding company standards.
- Organized team events to promote a positive work environment.
Evening Manager
Bass Shoe Outlet
Waterloo
05.2007 - 05.2011
- Supervised evening operations to ensure smooth store functionality.
- Trained staff on customer service best practices and product knowledge.
- Managed inventory levels, ensuring stock availability for customers.
- Implemented visual merchandising standards to enhance product presentation.
- Assisted in resolving customer complaints to improve satisfaction and loyalty.
- Conducted nightly cash handling procedures for financial accuracy.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
- Maintained a clean and organized work environment for staff members and customers alike.
Title Clerk
VanBortel Ford
Victor
07.2002 - 09.2005
- Processed vehicle titles and registration documents for customer transactions.
- Verified accuracy of title paperwork to ensure compliance with state regulations.
- Coordinated with sales staff to gather necessary documentation for title transfers.
- Maintained organized records of all title transactions and related documents.
- Communicated with government agencies to resolve title issues promptly.
- Assisted customers in understanding title-related questions and processes.
Education
Human Services
Finger Lakes Community College
Canandaigua, NY 09.2003 - 09.2004
Skills
- Cash handling
- Transaction processing
- Bank deposit preparation
- Cash drawer management
- Customer relationship management
- Inventory monitoring
- Report preparation
- Team building
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Conflict resolution
- Register balancing
- Documentation skills
- Sales support
- Safe balancing
- Daily reporting
- Balance reconciliations
- Strategic planning
Timeline
Cash Office Associate
HomeGoods
09.2022 - Current
Coordinator
Wegmans Supermarket
05.2011 - 04.2016
Evening Manager
Bass Shoe Outlet
05.2007 - 05.2011
Human Services
Finger Lakes Community College
09.2003 - 09.2004
Title Clerk
VanBortel Ford
07.2002 - 09.2005