Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristi Sandlin

Customer Service Professional
Cedar Park,TX

Summary


Multifarious professional with over 20 years of customer service experience. Creative, detail-oriented and organized. Communicates with intuitive adaptability. An analytical thinker, skilled in building and maintaining interpersonal relationships. Motivated by benevolence, authentic connection, and ultimate customer satisfaction.

Overview

20
20
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Mobile Hairstylist

Self-employed
Austin, TX
07.2017 - Current
  • Developed long-lasting relationships with clients by offering expert advice on haircare routines and product recommendations.
  • Offered option of coming to client's homes, to provide more flexibility and convenience.
  • Enhanced client satisfaction by providing personalized haircuts, color treatments, and styling services.
  • Expanded clientele through positive word-of-mouth referrals from satisfied customers.

Pet/House Sitter

Self-employed
Austin, TX
09.2022 - Current
  • Managed pet care responsibilities efficiently, guaranteeing health and well-being of animals under supervision.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
  • Contributed to a well-organized home space by performing light cleaning duties, promoting a welcoming atmosphere upon owner's return.
  • Maintained client trust with thorough communication on property status and any necessary updates during their absence.

Yoga Instructor

Self-employed
Austin, TX
01.2015 - 03.2019
  • Cultivated strong relationships with clients through empathetic listening skills and compassionate communication strategies.
  • Enhanced student flexibility by incorporating various yoga styles and techniques into classes.
  • Increased client retention by addressing individual needs, goals, and feedback in supportive manner.
  • Developed customized class sequences for diverse age groups, promoting overall well-being and stress reduction.

Cocktail Server

Cool River Cafe
Austin, TX
11.2015 - 07.2017
  • Supported positive work culture through effective communication and teamwork among colleagues across various departments within establishment.
  • Boosted beverage sales through strategic upselling techniques and promoting daily specials.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.

Hairstylist

Hair World Inc.
Cedar Park, TX
06.2005 - 10.2015
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Collaborated with fellow stylists to create positive work environment and share best practices.
  • Successfully managed high volume of clients during peak hours while maintaining calm and efficient demeanor.

Education

High School Diploma -

Leander High School
Leander, TX
08.1996 - 05.2000

Cosmetology

Baldwin Beauty Schools
Austin, TX
08.2003 - 10.2004

Vinyasa Yoga

CorePower Yoga
Austin, TX
06.2014 - 12.2014

Skills

    Client relations

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Certification

Certified Yoga Instructor

Timeline

Pet/House Sitter

Self-employed
09.2022 - Current

Mobile Hairstylist

Self-employed
07.2017 - Current

Cocktail Server

Cool River Cafe
11.2015 - 07.2017

Yoga Instructor

Self-employed
01.2015 - 03.2019

Vinyasa Yoga

CorePower Yoga
06.2014 - 12.2014

Hairstylist

Hair World Inc.
06.2005 - 10.2015

Cosmetology

Baldwin Beauty Schools
08.2003 - 10.2004

High School Diploma -

Leander High School
08.1996 - 05.2000

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Kristi SandlinCustomer Service Professional