Summary
Overview
Work History
Education
Skills
Timeline
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Kristi Selover

Kristi Selover

Palm Springs,CA

Summary

Dynamic customer service professional with extensive experience at BevMo, excelling in cash handling and fostering customer loyalty. Recognized for maintaining a balanced cash drawer and delivering exceptional service, resulting in positive feedback. Proven ability to adapt quickly and work effectively under pressure, ensuring customer satisfaction and repeat business.

Overview

2026
2026
years of professional experience

Work History

Cashier

BevMo
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Gig Work

Door Dash, Uber Eats
05.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Representative

APAC
04.2012 - 04.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

School Bus Driver

Laidlaw Transit
09.2003 - 01.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Associate Of Criminal Justice -

Brightwood College
Palm Springs, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product knowledge
  • Cash drawer balancing
  • Payment collection
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Currency counting
  • Order packaging
  • Product recommendations
  • Drawer balancing
  • Point of sale operation
  • Purchase assistance
  • Point-of-sale system operation
  • Order verification
  • Point of sale proficiency
  • Identification checks
  • Liquor regulations and compliance
  • Liquor law compliance
  • Empathy and patience
  • Credit card processing
  • Basic math
  • Sales transactions
  • Promotions and discounts
  • Receipt handling
  • Transaction handling
  • Scanner operations
  • Gift card handling
  • Dependability and reliability
  • Point-of-sale system
  • Credit and cash transactions
  • Checkout monitoring
  • Online orders preparation
  • Honest and dependable

Timeline

Gig Work

Door Dash, Uber Eats
05.2020 - Current

Customer Service Representative

APAC
04.2012 - 04.2020

School Bus Driver

Laidlaw Transit
09.2003 - 01.2007

Cashier

BevMo

Associate Of Criminal Justice -

Brightwood College

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Kristi Selover