My interest include hiking, rock hunting, and crystal digging I also love my plants, and making jewelry
Kristi Stephens
Alvarado,TX
Summary
Dynamic professional with a proven track record at Hobby Lobby, enhancing audit report quality and streamlining training programs. Expert in creative problem-solving and interpersonal communication, significantly improving employee retention and audit efficiency. Skilled in public speaking, mentoring, and process optimization, driving organizational success and satisfaction.
Overview
25
25
years of professional experience
Work History
Trainer
Hotworx 24, Infrared Fitness Studio
02.2023 - 07.2024
- Conducted assessments, identifying skill gaps and tailoring training solutions.
- Developed engaging training materials by collaborating with subject matter experts.
- Implemented feedback mechanisms for continuous improvement in training programs.
- Improved employee retention with comprehensive onboarding programs.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
District Auditor
Hobby Lobby
04.2009 - 03.2017
- Improved audit report quality by refining documentation processes and providing constructive feedback on team members'' work products.
- Efficiently managed multiple concurrent audits while meeting deadlines and maintaining high-quality standards.
- Provided clear, concise, and timely communication of audit findings to management and stakeholders.
- Educated staff about findings and implemented training to prevent recurrence of issues.
Medical Assistant
Family Health Care Associates
08.1999 - 03.2006
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Education
Associate of Science - Certified Medical Assistant
Arlington Technical Institute
Arlington, TX05-1999
Skills
- Public speaking
- Creative problem solving
- Interpersonal communication
Interests
Timeline
Trainer
Hotworx 24, Infrared Fitness Studio
02.2023 - 07.2024
District Auditor
Hobby Lobby
04.2009 - 03.2017
Medical Assistant
Family Health Care Associates
08.1999 - 03.2006
Associate of Science - Certified Medical Assistant
Arlington Technical Institute