Kristi Stewart
Jefferson,GA
Summary
To establish a career in which I prosper and help the company I work for prosper also.
Overview
21
21
years of professional experience
Work History
Senior Customer Service Representative
Cargill - GEOS NA
Gainesville, GA
05.2018 - Current
- MBU CSR Team
- RTI point of contact for customer service
- Daily tracking and monthly metrics
- Maintain a Professional level of communication with RTI regarding McDonald’s and non McDonald’s orders
- Trained and mentored new hires
- Back up CSR for Martin Brower, Lamb Weston, Tyson, JR Simplot, and McCain
Customer Sales / Account Manager
Overdrive Logistics
Gainesville, GA
09.2011 - Current
- Provide Customer Service
- Arrange Appointments
- Web design
- Order Entry
- Distribute Incoming Faxes
- Manage Accounts
Associate Customer Service Representative
Cargill - GEOS NA
Gainesville, GA
03.2017 - 05.2018
- Responsible for customer service interaction with following accounts: shared sales, Applebees, Dairy Queen, McLane
- Process incoming EDI and manual orders
- Process short lead and date change request
- On call rotation
- Monthly customer metrics reporting
Fleet Manager
Dart Transit
09.2009 - 09.2011
- Provide Customer Service
- Prepare Payroll
- Daily Reports
- Manage Drivers
- Manage Internal and External Trucks
Dispatcher
Blu-Box Dumpster
01.2009 - 07.2009
- Provide Customer Service
- Daily Sales Calls
- Weekly Billing
- Payroll for Drivers
- Booked orders
- Collections
- Dispatch Trucks
Dispatcher
Foley Products Company
Winder, GA
05.2006 - 11.2008
- Manage 25 Drivers
- Dispatch Internal and External Trucks
- Prepare Payroll
- Provide Customer Service
- Submit Daily Reports
- Review Driver Logs, Truck Inspection Reports
- Issue DOT Paperwork
Education
Diploma - undefined
Winder Barrow High School
Skills
- Understanding Customer Needs
- Call Documentation
- Issue and Complaint Resolution
- Needs Assessment
- Efficient and Detail-Oriented
Accomplishments
- Skills Time Management Organization
Activities
- Cargill Cares
- Recognition team
- Volunteer the Humane Society
Timeline
Senior Customer Service Representative
Cargill - GEOS NA
05.2018 - Current
Associate Customer Service Representative
Cargill - GEOS NA
03.2017 - 05.2018
Customer Sales / Account Manager
Overdrive Logistics
09.2011 - Current
Fleet Manager
Dart Transit
09.2009 - 09.2011
Dispatcher
Blu-Box Dumpster
01.2009 - 07.2009
Dispatcher
Foley Products Company
05.2006 - 11.2008
Diploma - undefined
Winder Barrow High School