Kristi Valentine
Gaffney,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Administrative Secretary
Spartanburg County Assessor
Spartanburg, SC
09.2022 - Current
- Answered phones, responded to inquiries, and directed calls appropriately.
- Monitored incoming emails and responded accordingly.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Handled mail distribution duties such as sorting out incoming mail or packages for delivery or pickup.
- Accepts and calculates exemptions, notifying taxpayers of any changes.
- Answers inquiries regarding assessments, tax rates, property data, exemptions, sales date,deeds, etc. and provides assistance to the public on how to complete various forms.
Administrative Secretary
Palmetto Mechanical Solutions
Gaffney, SC
06.2021 - 08.2022
- Organized and maintained confidential files and records.
- Coordinated travel arrangements for staff members.
- Scheduled appointments, managed calendars, and organized events.
- Greeted visitors in a professional manner and provided assistance as needed.
- Assisted with onboarding of new employees by providing orientation materials and scheduling training sessions.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Conducted research on products, services or potential customers, clients using available resources.
- Screened job applicants resumes prior to submitting them to Human Resources department.
Retail Store Manager
Cato Fashions
Gaffney, SC
09.2018 - 06.2021
- Developed and maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Performed regular audits to ensure compliance with company standards.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Handled cash register transactions accurately while providing excellent customer service.
- Organized merchandise displays according to seasonal promotions or special events.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Prepared employee performance appraisals, providing actionable feedback.
Retail Store Manager
Rite-Aid Pharmacy
Cowpens, SC
03.1997 - 05.2018
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Recruited, trained and managed a team of 20+ employees.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Coordinated stock replenishment processes as needed based on sales trends.
- Handled cash register transactions accurately while providing excellent customer service.
- Organized merchandise displays according to seasonal promotions or special events.
- Worked closely with vendors to negotiate contracts for goods or services.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
Education
High School Diploma -
Dorman High School
Spartanburg, SC06-1993
Skills
- Database Entry
- Billing and Invoicing
- Administrative Support
- Performance Monitoring
- Hiring and Training
- Retail Operations
- Problem-Solving
Timeline
Administrative Secretary
Spartanburg County Assessor
09.2022 - Current
Administrative Secretary
Palmetto Mechanical Solutions
06.2021 - 08.2022
Retail Store Manager
Cato Fashions
09.2018 - 06.2021
Retail Store Manager
Rite-Aid Pharmacy
03.1997 - 05.2018
High School Diploma -
Dorman High School