Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristi Warren

Houston,TX

Summary

Dynamic, solutions-driven project management strategist with a proven track record in overseeing and collaborating on all facets of the project delivery lifecycle. Expertise includes needs analysis, purchasing, planning, manufacturing, installation, and final delivery across diverse scopes. Proficient in managing critical project management phases such as estimation, scope determination, planning and scheduling, workload delegation, financial reporting, and team supervision, consistently achieving timely completion within budget constraints. Additional strengths include purchasing, account management, inside sales, and fostering strong relationships while leading the planning and coordination of multiple concurrent projects.

Overview

11
11
years of professional experience

Work History

Regional Financial Analyst

Terracon Consultants Inc.
03.2025 - Current
  • Processed and reviewed billing statements for accuracy and compliance with company policies.
  • Coordinated with cross-functional teams to resolve discrepancies in billing inquiries.
  • Implemented improvements to streamline invoicing procedures, enhancing overall efficiency.
  • Audited accounts receivable records to ensure timely collections and minimize errors.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs.
  • Maximized revenue potential by identifying and resolving under-billed accounts.
  • Enhanced interdepartmental communication to ensure accuracy and completeness of billing information.
  • Managed monthly billing cycles to ensure timely issuance of invoices and statements.
  • Manage billing for approximately 715 open accounts within our department, of which multiple of them are very detailed billing for city, state & county entities.

LEAD PROJECT MANAGER

M&I Electric
04.2024 - 07.2024
  • Company Overview: M&I Electric, LLC is a Myers Powers Product company that is dedicated to the production of power delivery solutions for the global energy industry offering a wide range of medium and low voltage power distribution solutions, which are complimented by a robust menu of professional and field service. M&I offers maximum performance of in-service equipment, manufacturers engineered-to-order and standard medium and low voltage power distribution equipment for an array of public and private sector customers of all sizes.
  • Develop timelines with engineering teams and the customer to assure that the product delivery is on schedule, and we are meeting the customers’ needs and expectations.
  • Strategic sourcing any parts and components that may cause a delay with delivery of the final product to the customer.
  • Facilitate the processing of the submittals and all necessary return approval to be released into production between engineering and the customer.
  • Working as the primary customer interface and organizing and leading the required customer meetings or site visits.
  • Manage and maintain all customer change orders and continually serve as the liaison between the engineering team and the customer so that we have approvals or additional changes delivered in time to stay on the production schedule initially agreed upon.
  • Maintain the tracking of parts shortages list that are critical to the FAT process with the customer.
  • Ensuring that the process billing payments are invoices timely to achieve all milestones agreed upon with the customer.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

PROGRAM MANAGER/PROJECT MANAGER

MacroFab
05.2021 - 01.2024
  • Company Overview: Houston-based digital marketplace focused on $500 Billion markets in electronics manufacturing. Our services allowed customers to rapidly bring new products to market and consume manufacturing as a virtualized resource by offering instant price quotes, rapid prototype services, and scaled volume production through a network of factories in North America.
  • Establish customer requirements on the PCB build and review all files received through the gap analysis process with the engineering team communicating with the customer any issues found that may slow or prevent the current project from moving forward.
  • Continue to ensure on time/on budget completion, while addressing complex customer requests while working closely with the engineering teams to ensure that the project is ready to move forward to the build status.
  • Process ECO change orders to the current established BOM and maintain contract schedules/timelines with little or no impact to cost or material delivery schedule.
  • Coordinate with partner factories and manufacturing plants to ensure projects run without delays and on schedule.
  • Maintain high efficiency in projects and implement changes as requested while continuing to ensure the integrity and quality of the final product.
  • Manage customer expectations and deliver projects within defined scope, time, budget and quality; proactively identify risks and mitigate issues that may interfere with or impede project success.
  • Identify resources needed to support projects and negotiate implementation schedules with internal/external stakeholders.

PROJECT MANAGER/PROJECT COORDINATOR

LESCO Lighting
04.2014 - 05.2021
  • Company Overview: Houston-based manufacturer's representative firm specialized in commercial, architectural, industrial and residential lighting. Engage with commercial, industrial, and residential clients in the assessment, identification, quoting, purchasing and coordination of diverse lighting projects, to include organizing, coordinating, and controlling projects from receipt of order through shipping, installation, and post-project support. Interface with senior leadership, staff and teams to establish policies, strategic plans and performance objectives for all projects; set direction and make decisions based on project status.
  • Define customer requirements and ensure on time/on budget completion, while handling and addressing complex customer requests; update OASIS web portal so contractors can obtain real time status/tracking information.
  • Process change orders to BOM, control costs on large electrical BOMs and maintain contract schedules/timelines with little or no impact on cost or material delivery schedule.
  • Coordinate with factories and manufacturing plants to ensure projects run smoothly; expedite orders with manufacturing plants to help keep the project on track and within agreed timelines.
  • Drive efficiency in projects by recommending and implementing changes to processes to ensure integrity and quality of the deliverables; process quote requests or change orders on projects.
  • Manage customer expectations and deliver projects within defined scope, time, budget, and quality; proactively identify risks and mitigate issues that may interfere with or impede project success.
  • Identify resources needed to support projects and negotiate implementation schedules with internal/external stakeholders.
  • Process purchase orders and post-sales claims with manufacturing plants to correct defective materials and ensure new materials are delivered on time, process freight claims with carriers.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Education

Some College (No Degree) - Legal & General Studiues

Bradford School of Business
Houston, TX

Skills

  • Project Management
  • Report & Scope Development
  • Project Coordination
  • Materials Management
  • Process Improvement
  • Team Management/Training
  • Management reporting
  • Flexible team player
  • Customer relationship management
  • Administrative support
  • Business intelligence tools
  • Expert in customer relations

Timeline

Regional Financial Analyst

Terracon Consultants Inc.
03.2025 - Current

LEAD PROJECT MANAGER

M&I Electric
04.2024 - 07.2024

PROGRAM MANAGER/PROJECT MANAGER

MacroFab
05.2021 - 01.2024

PROJECT MANAGER/PROJECT COORDINATOR

LESCO Lighting
04.2014 - 05.2021

Some College (No Degree) - Legal & General Studiues

Bradford School of Business

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