Kristi White
Burnet,TX
Summary
Dynamic and compassionate Medical Assistant with extensive experience at Children's Health Center, P.A. Proficient in venipuncture and insurance authorizations, I excel in enhancing patient satisfaction and streamlining clinic operations. Recognized for fostering strong patient relationships and ensuring compliance with HIPAA, I am dedicated to delivering exceptional healthcare support.
Medical professional with comprehensive experience in managing administrative and clinical tasks within medical office setting. Known for reliability and flexibility in adapting to changing needs, consistently ensuring smooth operations. Proven ability to collaborate effectively with team members and prioritize patient care, while excelling in medical software use and record-keeping.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Front and Back Office Lead Medical Assistant
Children's Health Center, P.A.
05.2017 - Current
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
- Coordinated referrals to specialists and provided comprehensive support throughout the entire referral process for seamless patient care transitions.
- Prepared and administered medications to alleviate patient symptoms.
- Reduced wait times for patients through effective scheduling adjustments based on demand patterns.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Ability to administer QB Test to adults and children, ensuring standardized test conditions and accurate data collection. This will help the physician collect as much evidence to accurately best diagnose a patient with ADHD.
- Completed EKGs, Pulmonology Function Test, and other tests based on patient presentation in the office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Supported effective billing practices by accurately coding medical procedures for insurance claims submissions.
- Monitored daily appointments schedule for smooth operation of the clinic.
Pre-K Teacher
Little Crusaders Christian Preschool
10.2015 - 12.2016
- Gave one-on-one attention to children while maintaining overall focus on the entire group.
- Sanitize toys and play equipment each day to maintain safety and cleanliness.
- Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
- Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere.
- Allowed for ample outdoor discovery time in the schedule each day.
- Organized and supervised large and small group activities.
- Planned and executed activities to stimulate physical, social, and intellectual growth.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Incorporated music, art, and literature into the curriculum.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Assisted and supervised 15 children through the entire school day.
Medical Assistant
Central Texas Diagnostic Clinic
07.2007 - 09.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Collected and documented patient medical information such as blood pressure and weight.
Nanny
Self Employed
10.2005 - 10.2008
- Assisted with light housekeeping duties as well as running errands.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Administered basic first-aid and medication in emergency situations.
- Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
Education
Basics For Nursing
Austin Community College
Austin, TexasMedical Assistant
Virginia College of Austin
Austin, TX01-2007
Skills
- Adaptable to change
- Immunization administration
- Insurance verification
- Scheduling appointments
- Diagnostic testing
- Medical billing and coding
- Lab specimen collection
- Patient-focused care
- Compassionate
- Adaptable
- Insurance authorizations
- Phlebotomy
- Suture removal
- Simple dressings
- Prescription refills
Certification
- QB Training and Certified
- VAOS Training Certificate
- TVFC/ASN Certificate
- Reach Out & Read Training Certificate
Timeline
Front and Back Office Lead Medical Assistant
Children's Health Center, P.A.
05.2017 - Current
Pre-K Teacher
Little Crusaders Christian Preschool
10.2015 - 12.2016
Medical Assistant
Central Texas Diagnostic Clinic
07.2007 - 09.2010
Nanny
Self Employed
10.2005 - 10.2008
Basics For Nursing
Austin Community College
Medical Assistant
Virginia College of Austin
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