Kristi Young
Houston,Texas
Summary
Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up. Driven inventory coordinator with several years of product purchasing and supply chain management experience. Skilled in managing paperwork, inventory counts and documentation. Known for long-term planning without sacrificing day-to-day functionality. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Inventory Coordinator
McCoy's Building Supply
League City, Texas
10.2015 - Current
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Place special orders or call other stores to find desired items
- Inventory stock and requisition new stock
- Ticket, arrange and display merchandise to promote sales
- Clean shelves, counters, and tables
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Investigated root causes for variances between forecasted demand and actual demand for products.
- Submitted new purchase requests to maintain optimal levels and meet projected needs.
- Conducted regular physical inventories and reconciled with computer-generated reports.
- Scheduled space or equipment for special programs, meetings and conferences.
- Implemented loss prevention strategies to reduce shrinkage and waste.
- Created and maintained detailed reports related to all aspects of inventory control.
- Maintained accurate inventory records and ensured accuracy of data entry.
- Managed end-of-life inventory to minimize losses and maximize returns.
- Completed full department audits in adherence with company audit schedule.
- Collaborated with other departments to resolve any discrepancies in inventory records.
- Analyzed inventory trends to forecast future needs and prevent overstock.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Developed and implemented inventory control procedures and policies.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Implemented strategies that improved efficiency in the warehouse operations.
- Kept department records and updated documentation with latest counts.
- Ensured compliance with company policies and procedures related to managing inventory.
- Conducted regular inventory audits to maintain accuracy.
- Performed inventory cycle counting and identified discrepancies.
- Developed, implemented, and monitored inventory control procedures to ensure optimal stock levels.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Tracked expiration dates for products stored in the warehouse facility.
- Coordinated cycle counts to verify accuracy of inventory records.
- Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
- Coordinated inventory, stocking and ordering.
Cashier
HARBOR FREIGHT
Webster, Texas
05.2015 - 06.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Greet customers entering establishments
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Retail Sales Consultant
OFFICE DEPOT
Pearland, Texas
01.2015 - 05.2015
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Compute sales prices, total purchases and receive and process cash or credit payment
- Prepare sales slips or sales contracts
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Place special orders or call other stores to find desired items
- Inventory stock and requisition new stock
- Ticket, arrange and display merchandise to promote sales
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Bag or package purchases, and wrap gifts
Cashier
HOME DEPOT
Pasadena, Texas
01.2013 - 12.2014
- Issue receipts, refunds, credits, or change due to customers
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Process merchandise returns and exchanges
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Compute and record totals of transactions
Customer Service Associate
BARNES AND NOBLE
Pasadena, Texas
10.2013 - 11.2013
- Refer unresolved customer grievances to designated departments for further investigation
- Solicit sales of new or additional services or products
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems
Assistant Manager
JO ANN FABRIC
Webster, Texas
04.2010 - 12.2012
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Inventory stock and reorder when inventory drops to a specified level
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
Assistant Manager
CHICK FIL A
Webster, Texas
11.2008 - 01.2010
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Compile and balance cash receipts at the end of the day or shift
- Resolve customer complaints regarding food service
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
Transporter
METHODIST HOSPITAL
Houston, Texas
07.2008 - 10.2008
- Unload and sort items collected along delivery routes
- Record information, such as items received and delivered and recipients' responses to messages
Cashier
CHICK FIL A
Webster, Texas
04.2006 - 07.2008
- Greet customers entering establishments
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Runner and Cashier
JAY VENDING CO.
Houston, Texas
04.2002 - 08.2003
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed
- Stock service stations with items such as ice, napkins, or straws
- Total checks, present them to customers, and accept payment for services
Data Entry
WORLD ENTERPRISE INC
Houston, Texas
07.2001 - 03.2002
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
- Compile, copy, sort, and file records of office activities, business transactions, and other activities
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters
- Deliver messages and run errands
- Troubleshoot problems involving office equipment, such as computer hardware and software
Education
Associate of Science - Information of Technology
University of Phoenix
Tempe, AZ05-2022
High School Diploma -
J FRANK DOBIE
Houston, Texas05.2003
Skills
- Camera technology
- Electronics
- Cycle counting
- Stock control
- Shipment policies
- Rotation requirements
- Documentation skills
- Inventory purchasing
- Microsoft office
- Stock counts
Timeline
Inventory Coordinator
McCoy's Building Supply
10.2015 - Current
Cashier
HARBOR FREIGHT
05.2015 - 06.2015
Retail Sales Consultant
OFFICE DEPOT
01.2015 - 05.2015
Customer Service Associate
BARNES AND NOBLE
10.2013 - 11.2013
Cashier
HOME DEPOT
01.2013 - 12.2014
Assistant Manager
JO ANN FABRIC
04.2010 - 12.2012
Assistant Manager
CHICK FIL A
11.2008 - 01.2010
Transporter
METHODIST HOSPITAL
07.2008 - 10.2008
Cashier
CHICK FIL A
04.2006 - 07.2008
Runner and Cashier
JAY VENDING CO.
04.2002 - 08.2003
Data Entry
WORLD ENTERPRISE INC
07.2001 - 03.2002
Associate of Science - Information of Technology
University of Phoenix
High School Diploma -
J FRANK DOBIE