Kristiaan Plummer
Houston,Tx
Summary
Compassionate and highly organized professional with over six years of experience in social services, client support, and executive-level administrative assistance. Proven ability to provide client-centered care, manage confidential information, and support high-volume operations in fast-paced environments. Skilled in communication, patient/client relations, scheduling, case coordination, and detailed administrative work. Adept at balancing empathy with efficiency to maintain smooth workflows while delivering exceptional service. Recognized for professionalism, discretion, adaptability, and a proactive approach to problem solving.
Overview
7
7
years of professional experience
Work History
Special Education Paraprofessional
Spring Independent School District
07.2025 - Current
- Supported classroom activities by assisting teachers in lesson planning and implementation.
- Facilitated student engagement through interactive learning sessions and hands-on activities.
- Monitored student progress, providing feedback to educators on individual needs and challenges.
- Implemented individualized support strategies to enhance student learning outcomes effectively.
- Supported individualized education plans by implementing tailored instructional strategies for diverse learning needs.
- Assisted teachers in classroom management, fostering a positive and inclusive learning environment.
- Monitored student progress and behavior, providing feedback to educators on effectiveness of strategies employed.
Executive Assistant | Part Time/Seasonal
Max Tax Services
01.2023 - 04.2025
- Provides comprehensive administrative support to senior tax professionals, managing schedules, preparing client documents, and handling confidential financial information. Coordinates client communications, maintains organized records, and ensures smooth daily operations in a fast-paced, deadline-driven environment.
- Preparing, proofreading, and organizing tax documents, client correspondence, and financial records.
- Assisting with client intake, follow-ups, and maintaining strong client relationships through timely and professional communication.
- Handling confidential financial and personal information with discretion and integrity.
- Maintaining electronic and paper filing systems, including organizing tax returns, and compliance documents.
- Supporting e-filing and document submissions through IRS-approved systems, or client portals.
- Tracking deadlines and ensuring timely completion and submission of tax documents.
Social Worker
Department of Family and Protective Services
08.2020 - 02.2024
- Provided empathetic, client-focused support to diverse populations while conducting assessments, developing care plans, and connecting individuals and families with critical resources. Collaborated with multidisciplinary teams to address social, emotional, and mental health needs. Maintained accurate documentation and ensured compliance with ethical and legal standards.
- Updated client documentation for accurate, compliant, and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations, and issues, and implement services to address needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Formulated treatment plan strategies with multidisciplinary teams to provide a comprehensive and continuous care plan.
- Conducted home visits to assess the living environment and facilitate access to necessary resources.
- Monitored clients' progress, and adapted treatment plans to meet changing needs.
- Developed and maintained strong relationships with community resources for successful referrals.
- Assisted clients in developing and setting realistic goals to promote positive change.
Executive Assistant
Conservatory at Champion Forest
07.2019 - 08.2020
- Provided high-level administrative support to executive leadership in a senior living environment. Managed calendars, coordinated meetings, and prepared reports while maintaining strict confidentiality. Served as a key liaison between residents, families, and leadership, ensuring smooth communication and operational efficiency.
- Accomplishments:
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Supported the business and hospitality needs of corporate partners and staff during meetings and company events.
- Led staff and vendors in providing a high level of service for the owner and guests.
Sales Coordinator
Conservatory at Champion Forest
04.2019 - 07.2019
- Supported the sales and marketing team by coordinating tours, managing leads, and maintaining CRM systems. Assisted prospective residents and families throughout the inquiry and move-in process, ensuring a positive and informative experience. Contributed to occupancy goals through efficient follow-up, data tracking, and administrative support.
- Kept detailed records of sales and customer information in CRM software, updating the database regularly to maintain top-notch service.
- Improved productivity by increasing customer communication and responding to feedback.
- Liaised with customers, management, and the sales team to better understand customer needs, and recommended appropriate solutions.
- Compiled client profiles and entered information into the operating system.
- Maintained long-term relationships with high net-worth clients.
- Handled customer inquiries by staying up-to-date on market and industry trends, while finding unique solutions to issues.
Education
Associate of Applied Science (AAS) - Diagnostic Medical Sonography
Lone Star College
Cypress, TX01.2027
Bachelor of Science - Health Administration
Prairie View A&M University
Prairie View, TX12-2026
High School Diploma -
Andy Dekaney High School
Spring, TX06-2017
Skills
Strong Communication Skills
Empathy & Compassion
Attention to Detail
Multitasking in Fast-Paced Environments
Team Collaboration
Problem-Solving
Adaptability
Time Management
Professionalism & Reliability
Timeline
Special Education Paraprofessional
Spring Independent School District
07.2025 - Current
Executive Assistant | Part Time/Seasonal
Max Tax Services
01.2023 - 04.2025
Social Worker
Department of Family and Protective Services
08.2020 - 02.2024
Executive Assistant
Conservatory at Champion Forest
07.2019 - 08.2020
Sales Coordinator
Conservatory at Champion Forest
04.2019 - 07.2019
Associate of Applied Science (AAS) - Diagnostic Medical Sonography
Lone Star College
Bachelor of Science - Health Administration
Prairie View A&M University
High School Diploma -
Andy Dekaney High School