Kristian Anderson
West Deptford
Summary
Dynamic leader with expertise in supply chain operations and continuous improvement. Demonstrated success in optimizing logistics, enhancing customer satisfaction, and fostering strong business relationships. Adept at driving operational efficiencies and implementing innovative solutions to streamline processes. Skilled in social media marketing and employee development, with a proven track record of delivering significant operational improvements and supporting team growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
TM Logistics Planning Lead
NFI
04.2024 - Current
- Provided comprehensive onboarding training for new logistics team members, cultivating a culture of excellence within the department.
- Collaborated with cross-functional teams to develop integrated logistics plans, resulting in improved overall company performance.
- Applied advanced analytics techniques to identify trends in supply chain data, enabling data-driven decision-making for operational improvements.
- Led cross-functional projects focused on cost savings across various logistics processes.
- Delivered training on logistics planning best practices, enhancing team capabilities and operational efficiency.
- Improved supply chain efficiency by identifying areas for process optimization through data analysis.
- Evaluated supplier performance, initiated corrective actions as needed, and fostered strong vendor relationships.
- Supported the implementation of a demand-driven supply chain strategy, leading to enhanced customer satisfaction levels.
- Streamlined order processing workflows by pinpointing bottlenecks and implementing effective solutions, resulting in faster order fulfillment.
- Optimized transportation routes by analyzing shipment data and collaborating with carriers to improve delivery times.
- Developed performance metrics to track key logistics indicators, providing actionable insights for continuous improvement efforts.
- Maintained accurate documentation of supply chain processes, ensuring reliability and consistency.
- Implemented best practices and process improvements that significantly boosted supply chain performance.
- Reported on supply chain KPIs to ensure compliance with established standards.
- Suggested improvements in cost-cutting and supply chain processes, focusing on asset utilization, performance measurement, and outsourcing strategies.
- Supported senior leadership by delivering comprehensive reports on performance to guide process improvements.
Independent Business Owner
Diamond Massage and Bodywork
03.2015 - Current
- Managed day-to-day operations with strong organizational skills, ensuring efficient workflows and timely task completion.
- Increased client satisfaction by delivering personalized business solutions and exceptional customer service.
- Enhanced company reputation by providing top-quality products and services, ensuring repeat business from satisfied clients.
- Established a strong online presence through engaging social media content and responsive website design, effectively expanding the audience base.
- Developed comprehensive business plans, outlining both short- and long-term objectives to guide strategic decision-making for sustained success.
- Represented the company at business events, conferences, and trade shows to promote products and network with business owners and potential clients.
- Designed and implemented business plans that defined concepts, goals, and strategies to achieve growth.
- Conducted market research to identify trends, innovations, and competitive pricing, ensuring the company remained competitive.
- Analyzed sales reports and financial statements to manage cash flow and identify techniques to improve business performance.
- Cultivated and strengthened long-lasting client relationships through effective issue resolution and dynamic communication skills.
TM Logistics Planner
NFI
10.2022 - 04.2024
- Established long-term partnerships with transportation providers, securing reliable services at competitive prices.
- Optimized supply chain efficiency through strategic planning and forecasting techniques, ensuring smoother operations.
- Reduced transportation costs by negotiating better rates with carriers and consolidating shipments.
- Conducted regular audits of logistics processes to identify inefficiencies, implementing solutions that drove continuous improvement.
- Coordinated shipments and tracked progress to ensure timely deliveries and high customer satisfaction.
- Maintained strong working relationships with customers by promptly addressing inquiries and resolving complaints.
- Monitored logistics operations to identify and act on areas for improvement.
- Analyzed customer requirements and developed customized logistics solutions to meet their needs.
- Prepared and presented detailed reports to management on logistics performance, highlighting key metrics and improvement areas.
- Implemented and developed supply chain strategies that significantly optimized efficiency and reduced costs.
TM Logistics Coordinator
NFI
06.2021 - 10.2022
- Tracked orders and proactively notified customers of status updates or potential delays, ensuring transparency and customer satisfaction.
- Trained new employees on logistics procedures, promoting consistency and high performance across the team.
- Collaborated closely with sales and customer service teams to resolve client concerns and expedite orders as needed.
- Adapted quickly to supply chain disruptions, developing and implementing contingency plans to minimize impact on business operations.
- Established an effective communication system between departments involved in logistics, ensuring seamless information flow and coordination.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes, reducing delays and operational costs.
- Improved order accuracy through meticulous data entry and verification processes, minimizing errors and returns.
- Optimized transportation strategies by analyzing route performance data and adjusting plans to improve efficiency.
- Streamlined shipment processes, reducing errors and enhancing overall customer satisfaction.
- Facilitated team communication with weekly meetings, addressing logistics challenges and driving collaborative solutions.
- Promoted cross-department collaboration to quickly resolve logistical hurdles and improve overall operational flow.
- Implemented a comprehensive tracking system for inbound and outbound shipments, increasing transparency and reducing the occurrence of lost items.
- Developed and delivered targeted training programs for new hires, significantly improving their understanding of logistics operations and accelerating their integration into the team.
Contracts Specialist
EMSL Analytical
04.2008 - 09.2014
- Supported proposal development by providing accurate cost, timeline, and resource estimates for project execution.
- Collaborated closely with legal counsel to draft, review, and finalize contracts that met the needs of all parties involved.
- Maintained transparent communication with stakeholders throughout the contracting process to ensure alignment on expectations.
- Streamlined internal contract management by implementing a centralized database for tracking and monitoring agreements.
- Coordinated cross-departmental efforts during the RFP/RFQ process, ensuring comprehensive consideration of all relevant information in supplier selection.
- Managed a diverse portfolio of contracts, maintaining organized records for easy access and reference.
- Conducted regular contract audits to identify performance gaps and develop strategies for improvement.
- Developed and implemented training programs to enhance the team’s understanding of contract management best practices.
- Optimized existing contracts through renegotiation based on market changes or shifting business priorities.
- Collaborated with cross-functional teams to ensure efficient contract development, aligning agreements with company objectives.
- Tracked contract milestones and regularly updated stakeholders to ensure project progress.
- Streamlined operations by developing and implementing improved contract management processes.
- Developed and implemented onboarding and orientation programs to ensure smooth integration of new employees.
- Partnered with departmental managers to assess hiring needs and provide candidate recommendations aligned with team goals.
- Conducted performance reviews, offering constructive feedback to managers to support employee development.
Education
Bachelor of Arts - Industrial And Organizational Psychology
Montclair State University
Montclair, NJ01-2005
Skills
- Social media marketing
- Supply chain operations
- Continuous improvement
- Business relationship development
- Vision implementation
- Training and leadership
- Transportation operations
- Customer relationship management
- Project management
Accomplishments
Key Collaborations and Achievements
- Collaborated with a team of 5 to develop the inaugural NFI Transportation Management (TM) Summit.
- Worked with a team of 4 to organize the inaugural NFI Juneteenth Celebration.
Awards
- NFI Transportation Management Rookie of the Year
- NFI Transportation Management Q2 GEM Winner
Committees and Leadership Roles
- Customer Experience Committee: Founding Member
- Black Organization for Leadership & Development (BOLD): Culture & Community Chair
Certification
- Instructional Design : Adult Learners
- Leading without Formal Authority
- Tackling Intense Customer Service Moments
- Trust Matters: Leadership Techniques for Building Trust
- EQ and You : Emotional Intelligence/Quotient
- Foundations of Diversity, Equity, Inclusion and Belonging
- Project Management for Non Project Managers
- Excel Intermediate: Micros, Pivot Tables, Charts and More
Timeline
TM Logistics Planning Lead
NFI
04.2024 - Current
TM Logistics Planner
NFI
10.2022 - 04.2024
TM Logistics Coordinator
NFI
06.2021 - 10.2022
Independent Business Owner
Diamond Massage and Bodywork
03.2015 - Current
Contracts Specialist
EMSL Analytical
04.2008 - 09.2014
- Instructional Design : Adult Learners
- Leading without Formal Authority
- Tackling Intense Customer Service Moments
- Trust Matters: Leadership Techniques for Building Trust
- EQ and You : Emotional Intelligence/Quotient
- Foundations of Diversity, Equity, Inclusion and Belonging
- Project Management for Non Project Managers
- Excel Intermediate: Micros, Pivot Tables, Charts and More
Bachelor of Arts - Industrial And Organizational Psychology
Montclair State University
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