Kristian Apodaca
Anaheim,CA
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
21
21
years of professional experience
Work History
President / CEO
Waveform Events LLC
08.2009 - Current
- Delivered exceptional customer service by promptly addressing concerns and offering viable solutions when issues arose during events or installations.
- Managed onsite teams during live events, ensuring smooth operations and timely issue resolution.
- Optimized inventory management to ensure prompt delivery of equipment for various events.
- Collaborated with event planners to design custom AV solutions tailored to unique client needs.
- Set up projectors, laptops and microphones for live presentations.
- Programmed and operated audio-visual equipment to support seamless live events.
- Maintained office PCs, networks and mobile devices.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Owner
KLA Services
03.2003 - Current
- Repair, maintenance, administration of client radio automation systems, computer hardware, software, networking, internet audio, visual, lighting and telecommunication systems.
- Monitored systems in operation and quickly troubleshot errors.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and projectors.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Configured systems according to prescribed software and hardware frameworks.
I.T. Technician
Netreva Inc
04.2010 - 07.2014
- Maintained office PCs, networks and mobile devices for over 125 employees spread throughout multiple office locations.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Repair & Event Technician
Invisible Touch Events
10.2006 - 08.2009
- Repair and maintenance of all company audio, visual and lighting equipment
- Equipment set up, tear down and operation on live events.
- Improved client satisfaction by providing on-site troubleshooting and prompt resolution of technical problems.
- Increased efficiency by training junior technicians on best practices for equipment setup, operation, and maintenance.
Project Administrator / IT Manager / Office Manager
Valli Architectural Group
12.2005 - 07.2009
- Administration of self storage design projects
- Met with municipal agencies during planning, design and construction phases
- Coordination with job sites
- Installed, maintained and administered server, workstation, network and telecommunications equipment
- Managed daily office operations including A/P, A/R and Payroll.
Education
Bachelors - Radio, TV, Film
California State University Fullerton
Fullerton, CA01.2015
Associates - Broadcasting
Fullerton College
Fullerton, CA01.2010
Associates - Production
Fullerton College
Fullerton, CA01.2010
Certificate - Radio Broadcasting
Fullerton College
Fullerton, CA01.2010
Diploma - General Studies
Sonora High School
La Habra, CA01.1996
Skills
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
- Network Troubleshooting
- Remote Support
- System Administration
- Network Maintenance
- Live Event Production
- Audio-Visual Integration
- Expert Troubleshooting
- AV issue resolution
References
Available Upon Request
Timeline
I.T. Technician
Netreva Inc
04.2010 - 07.2014
President / CEO
Waveform Events LLC
08.2009 - Current
Repair & Event Technician
Invisible Touch Events
10.2006 - 08.2009
Project Administrator / IT Manager / Office Manager
Valli Architectural Group
12.2005 - 07.2009
Owner
KLA Services
03.2003 - Current
Bachelors - Radio, TV, Film
California State University Fullerton
Associates - Broadcasting
Fullerton College
Associates - Production
Fullerton College
Certificate - Radio Broadcasting
Fullerton College
Diploma - General Studies
Sonora High School
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