Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kristian Fila

Los Angeles,CA

Summary

Experienced Lead Barback with extensive expertise in high-volume hospitality settings. Proven ability in beverage preparation, inventory management, and team leadership, resulting in improved operational efficiency and customer satisfaction. Recognized for enhancing workflow and maintaining brand standards while fostering a collaborative team environment. Highly productive and proactive, specializing in customer service and effective communication to ensure seamless operations and positive guest experiences.

Overview

8
8
years of professional experience

Work History

Budtender

The Avenue cannabis
Los Angeles, CA
11.2024 - 02.2025
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Assisted customers in selecting products based on their needs and preferences.
  • Recommended, selected and located merchandise based on customer desires.
  • Assisted management in training new budtenders on policies and procedures.
  • Resolved customer complaints in a timely manner to maintain satisfaction ratings.

Lead Barback

L'Antica Pizzeria Da Michele
Los Angeles, CA
09.2019 - 08.2024
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Provided feedback to management on inventory levels and supply quality.
  • Prepared mixed drinks, shots, beer, wine, and coffee drinks as requested by customers.
  • Assisted with opening and closing procedures, including cleaning and restocking.
  • Kept storage areas organized and clean, adhering to establishment's standards.
  • Ensured compliance with health department regulations by monitoring food preparation and storage practices.
  • Managed deliveries from suppliers including unloading cases of beer, wine, liquor.
  • Collaborated with team members to plan and execute special events and promotions.
  • Facilitated quick and efficient service by setting up bartender stations before shifts.

Server

Acappella Italian Restaurant
Fallston, MD
03.2017 - 08.2018
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Stayed informed about daily specials, new menu items, promotions.
  • Followed health safety guidelines when preparing and serving food products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

High School Diploma -

Parkville High School
Parkville, MD
05-2017

Some College (No Degree) - General Studies

CCBC Essex
Essex, MD

Skills

  • Product knowledge
  • POS operation
  • Health compliance
  • Employee training
  • Professionalism
  • Upselling techniques
  • Manage inventory
  • Ability to lift 40 pounds
  • Store policies understanding
  • Multitasking
  • Customer service

Languages

English
Full Professional
Italian
Native/ Bilingual
Albanian
Professional

Timeline

Budtender

The Avenue cannabis
11.2024 - 02.2025

Lead Barback

L'Antica Pizzeria Da Michele
09.2019 - 08.2024

Server

Acappella Italian Restaurant
03.2017 - 08.2018

High School Diploma -

Parkville High School

Some College (No Degree) - General Studies

CCBC Essex

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