Kristian Goelz
Woodstock,United States
Summary
Experienced in supervising daily operations, including shift scheduling and duty assignment, while ensuring compliance with safety regulations and company policies. Developed a system for tracking inventory and ordering supplies, which streamlined processes and improved efficiency. Conducted regular performance reviews to identify areas of improvement for employees, fostering a culture of continuous development. Managed customer service inquiries effectively, resolving conflicts between team members and enhancing overall customer satisfaction levels.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Oreily's Auto Parts
Woodstock, GA
08.2018 - Current
- Developed a system for tracking inventory and ordering supplies as needed.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Established processes for monitoring customer satisfaction levels.
- Communicated regularly with customers to gain insights into their needs.
- Resolved conflicts between team members in an effective manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Kell High School
05-2013
Skills
- Inventory management
- Performance evaluation
- Customer satisfaction
- Conflict resolution
- Point-of-sale systems
- Customer service
- Shift scheduling
- Team leadership
- Employee training
- Time management
- Negotiation
- Customer relationship management (CRM)
- Staff development
- Employee engagement
- Scheduling and planning
Timeline
Assistant Manager
Oreily's Auto Parts
08.2018 - Current
High School Diploma -
Kell High School
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