Detailed-oriented risk consultant with over 11 years of experience in financial crimes and compliance management. Successful at resolving problems, uncovering fraud and reducing exposure, and assisting in driving operational improvements. Desire to bring expertise to a dynamic, growth-oriented position.
Overview
16
16
years of professional experience
Work History
Associate
PwC
Columbia, SC
03.2017 - Current
Identify gaps and inefficiencies and provide solutions that assist in reducing redundancies.
Evaluate current processes for clients within the financial services industry and suggest impactful changes that enhance current processes.
Acting subject matter specialist for fraud investigations.
Conduct KYC, EDD, and quality control reviews and provide feedback to client to ensure high-quality standards are maintained.
Investigate unusual activity by leveraging transactional data, customer records, and information available in the public domain.
Develop, conduct, and assist with AML and fraud trainings.
Fraud Analyst
South Carolina Department of Revenue
Columbia, SC
05.2010 - 03.2017
Partnered with third party vendor to create new fraud prevention and detection program.
Conducted user acceptance testing to fine-tune system functionality.
Analyzed large amounts of data to find fraud trends and anomalies.
Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity.
Worked with taxpayers and tax professionals to resolve identity theft claims, while providing exceptional customer service.
Trained and mentored new hires, resulting in stronger staff development and increased productivity.
Complied metrics for monthly, quarterly and yearly fraud losses and statistic reports.
Auditor
South Carolina Department of Revenue
Columbia, SC
11.2008 - 04.2010
Conducted compliance audits of personal tax returns.
Interpreted and applied federal and state tax codes for personal taxes.
Met with taxpayers and/or their representatives to address and resolve concerns.
Tax Examiner
South Carolina Department of Revenue
Columbia, SC
12.2007 - 10.2008
Conducted monthly and quarterly audits of various taxes.
Analyzed and interpreted tax data to ensure compliance with state and federal laws.
Made recommendations based on tax laws to improve efficiency and accuracy of return processing.
Compiled monthly, quarterly and yearly reports for the SC Attorney General's Office.
Education
Master of Science - Financial Crime and Compliance Management
Utica College
Utica, NY
Current
Bachelor of Science - Retail Management
University of South Carolina
Columbia, SC
2007
Skills
Teamwork / Collaboration
Customer Service
Problem Solving
Fraud Analysis
Leadership
Timeline
Associate
PwC
03.2017 - Current
Fraud Analyst
South Carolina Department of Revenue
05.2010 - 03.2017
Auditor
South Carolina Department of Revenue
11.2008 - 04.2010
Tax Examiner
South Carolina Department of Revenue
12.2007 - 10.2008
Master of Science - Financial Crime and Compliance Management