Kristian Hart
Franklin,IN
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
31
31
years of professional experience
Work History
Owner/Operator
KDH Cleaning, LLC
Franklin, IN
03.2019 - Current
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Identified potential risks associated with operations in order to minimize liabilities.
- Provided leadership support for team members through coaching and mentorship programs.
- Established pricing models that balanced competitiveness with profitability goals.
- Set pricing structures according to market analytics and emerging trends.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Observed safety protocols and driving laws to maximize road and personnel safety.
Server
La Trattoria Italian Key West Restaurant
Greenwood, IN
09.2000 - 11.2022
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Legal Secretary
Solomon and Solomon Attorney's at Law
Indianapolis, IN
11.1998 - 08.2000
- Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
- Organized case files by creating and maintaining document filing systems for easy retrieval of information.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
- Scheduled depositions, mediations and arbitrations with parties involved in litigation cases.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Composed and revised legal documents, letters, depositions and court documents.
- Photocopied all correspondence, documents and other printed materials.
- Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
- Assisted in trial preparation activities such as organizing exhibits, preparing witness binders and assembling jury instructions.
- Received and disbursed incoming mail.
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Coordinated and scheduled meetings and telephone conferences.
- Acted as liaison between clients, vendors and attorneys.
- Opened new client files and new matters in CMS.
- Assisted in maintaining department attorney personnel files with utmost confidentiality.
- Checked office supplies stock and placed orders to maintain levels.
- Processed summonses, subpoenas and complaints.
- Processed and distributed invoices to bill clients.
- Routed contracts, agreements and invoices through proper signature process.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Marion County Probation/Court Services
Marion County Indiana
Indianapolis, IN
11.1996 - 11.1998
- Configured routers, switches and other networking devices according to company guidelines.
- Provided administrative support to the court staff by preparing and filing legal documents.
- Organized and maintained a large database of records, including case files, court dockets, and other related materials.
- Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
- Assisted in data entry for all incoming cases into the computer system.
- Prepared daily reports on cases processed during each session of court.
- Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
- Greeted visitors entering the courthouse and provided assistance as needed.
- Maintained confidentiality concerning all matters heard in open court or discussed with attorneys or clients.
- Attended all sessions of court and recorded minutes of proceedings.
- Managed calendar scheduling for courtroom proceedings.
- Provided clerical support such as typing letters, memos, orders and judgments.
- Reviewed paperwork submitted by attorneys to verify accuracy before submitting it to the judge.
- Ensured that all necessary forms were completed accurately before trial dates.
- Made copies of relevant documents for distribution to attorneys and other parties involved in a case.
- Collaborated with other departments within the courthouse to ensure efficient operation.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Served as liaison between the courts and law enforcement agencies when necessary.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
Bartender/Server
Tijuana Connection Mexican Resturant
Greenwood, IN
03.1994 - 11.1996
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Developed good working relationships with fellow employees through effective communication.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
Real Estate License - Real Estate
Real University
Greenwood01-2022
Credits - Extra English And Math Classes
Ivy Tech
Indianapolis01-2017
Certificate of Completion - Microsoft Office
Central 9
Greenwood01-1995
High School Diploma -
Center Grove High School
Greenwood06-1993
Skills
- Team building
- Computer Skills
- Friendly, Positive Attitude
- Public Speaking
- Task Prioritization
- Organization and Time Management
- Problem Resolution
- Decision-Making
- Interpersonal Communication
- Verbal Communication
Timeline
Owner/Operator
KDH Cleaning, LLC
03.2019 - Current
Server
La Trattoria Italian Key West Restaurant
09.2000 - 11.2022
Legal Secretary
Solomon and Solomon Attorney's at Law
11.1998 - 08.2000
Marion County Probation/Court Services
Marion County Indiana
11.1996 - 11.1998
Bartender/Server
Tijuana Connection Mexican Resturant
03.1994 - 11.1996
Real Estate License - Real Estate
Real University
Credits - Extra English And Math Classes
Ivy Tech
Certificate of Completion - Microsoft Office
Central 9
High School Diploma -
Center Grove High School
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