Kristian Hart
Estero,FL
Summary
Dynamic office manager with extensive experience in optimizing operational efficiency and fostering team leadership. Proven ability to streamline workflows, significantly enhance service delivery, and elevate client satisfaction. Notable achievements include the successful implementation of operational improvements aligned with health and fitness objectives, driving productivity and client engagement. Committed to creating a positive work environment that empowers teams to excel and achieve organizational goals.
Overview
26
26
years of professional experience
Work History
Owner/Operator
KDH Cleaning, LLC
03.2019 - Current
- Managed daily operations for residential and commercial cleaning business, ensuring streamlined processes and service quality.
- Trained and supervised cleaning staff, ensuring delivery of high-quality services.
- Implemented safety protocols and quality standards across all service teams.
- Conducted routine inspections of completed work to uphold service excellence.
- Coordinated procurement of supplies and equipment, optimizing stock levels to support operational needs.
- Communicated with clients to address concerns, fostering relationships that improved overall satisfaction.
- Negotiated contracts with clients for services rendered, securing favorable terms.
- Maintained accurate billing and invoicing records for all transactions.
Office Assistant
The Dance Refinery
03.2025 - 06.2026
- Collected payments to maintain accurate financial records.
- Answered phones to resolve client inquiries and concerns.
- Greeted clients upon arrival at front desk, providing assistance with inquiries., enhancing overall customer experience.
- Supported office procedures to facilitate smooth daily operations.
Leasing Specialist/Assistant Property Manager
Harbor Group Management/
08.2023 - 02.2024
- Coordinated property tours and responded promptly to tenant inquiries, enhancing tenant satisfaction.
- Coordinated property tours and responded promptly to tenant inquiries.
- Organized community events to foster resident engagement and build a sense of community.
- Ensured timely collection of rent payments while addressing delinquent accounts efficiently.
- Organized community events to boost resident engagement and satisfaction.
- Implemented automated payment systems to enhance operational efficiency.
- Performed regular property inspections, documenting necessary repairs and maintenance.
- Prepared and submitted reports consistently by daily, weekly, and monthly deadlines, ensuring accurate tracking of property performance.
Stay at Home Parent
Hart Household
08.2000 - 03.2019
- Guided children's homework, fostering academic growth and creating a supportive learning environment.
- Coordinated school sports events and classroom activities, strengthening community engagement and support for educational initiatives.
- Coordinated and participated in school sports events and classroom activities, enhancing community engagement and support for educational initiatives.
- Managed household operations and scheduled family activities for two sons, ensuring organized routines and smooth transitions.
Server/Head Wait/Trainer
Bonefish Grill Restaurants
12.2002 - 02.2005
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, maintaining high levels of guest satisfaction.
- Trained new servers on menu knowledge and service protocols.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Developed strong relationships with repeat customers to enhance loyalty and retention.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
La Trattoria Italian Restaurant
07.2000 - 09.2002
- Delivered exceptional customer service by efficiently managing multiple tables in a high-pressure environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Streamlined communication between front-of-house and back-of-house teams to enhance workflow efficiency.
- Trained new servers on menu items, service protocols, and restaurant policies.
Education
Personal Trainer - Personal Training Certification
NASM
Gilbert, AZ04-2026
Nutrition Coach
NASM
Gilbert, AZ04-2026
Certification
AED/CPR
Indiana01-2026
Real Estate License
Real University
Greenwood, IN03-2024
High School Diploma -
Center Grove High School
Greenwood, IN06-1993
Skills
- Fitness and health education
- Customer service
- Team leadership
- Property management
- Financial record keeping
- Event coordination
- Sales negotiation
- Calendar management
- Time management
- Issue resolution
- Bookkeeping and invoicing
Education and Training
other,other,other,other,other
Timeline
Office Assistant
The Dance Refinery
03.2025 - 06.2026
Leasing Specialist/Assistant Property Manager
Harbor Group Management/
08.2023 - 02.2024
Owner/Operator
KDH Cleaning, LLC
03.2019 - Current
Server/Head Wait/Trainer
Bonefish Grill Restaurants
12.2002 - 02.2005
Stay at Home Parent
Hart Household
08.2000 - 03.2019
Server
La Trattoria Italian Restaurant
07.2000 - 09.2002
High School Diploma -
Center Grove High School
Real Estate License
Real University
Certification
AED/CPR
Nutrition Coach
NASM
Personal Trainer - Personal Training Certification
NASM