KRISSY JOHNSON
Cambridge,USA
Summary
Knowledgeable and experienced nurse committed to nursing leadership with track record of improving patient outcomes and staff performance. Known for enhancing operational efficiencies and implementing best practices. Reliable team collaborator focused on achieving results and adapting to evolving healthcare needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Nurse Influencer
SSM Health
09.2024 - Current
- Researches and sources candidates to fill open registered nurse and other clinical-based requisitions. Uses technology-based (including social media) search and sourcing techniques. Partner with marketing, communications, recruitment, and other leaders to develop an aligned social strategy.
- Creates and manages multimedia content related to sourcing and generating prospective candidate leads.
- Creates and participates in brand and reputation management, new or refined employment option launches and event promotion initiatives.
- Gives campus tours to prospective candidates.
- Acts as employment experience concierge through a candidate’s hiring journey.
- Establishes external relationships and maintains them through a customer relationship management database (CRM).
- Consults with hiring leaders to clarify specific job objectives, requirements, and preferences.
- Assesses campaigns and interventions. Provides reporting, data, metrics, and insights to key stakeholders.
- Performs other duties as assigned.
- Support SSM Health ministry acceleration: strengthen financial sustainability, enhance clinical and operational excellence, and modernize technology across our health system.
Nurse Manager - Cardiovascular IMCU
SSM Health St. Mary's Hospital
04.2022 - 09.2024
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Assistant Nurse Manager - Medical - Surgical Unit
UPH Meriter
09.2020 - 04.2022
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Prepared and monitored budgets and spending to confirm departments operated within funding limits.
- Fostered improvement in staff development, personnel training and standards of patient care.
- ANM of medical-surgical unit with 78 staff members, and 35 private inpatient beds.
Nursing Administrative Coordinator
UPH Meriter
08.2017 - 12.2020
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Directed daily staffing across all departments and collaborated with Director on Call regarding any concerns needing attention or follow up.
- Responded to medical emergencies, code blues, behavioral emergencies or other safety events to ensure proper support team members were present for staff and patient safety.
- Assisted with daily bed capacity oversight, planning and throughput.
Registered Nurse - Resource Pool
UPH Meriter
01.2014 - 08.2017
- Administered different therapies and medications in line with physician orders and treatment plan.
- Evaluated patient histories, complaints and current symptoms.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse - Antepartum / Postpartum
UPH Meriter
02.2013 - 12.2013
- Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
- Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.
- Assisted mothers in establishing breastfeeding relationships with infants with proper latching demonstrations.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Health Unit Coordinator
Meriter Hospital
08.2011 - 02.2013
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
CNA
Meriter Hospital
12.2005 - 08.2011
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA
Meriter Hospital
06.2004 - 08.2005
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Master of Science - Healthcare and Nursing Administration
Southern Illinois University at Edwardsville
Edwardsville, IL08.2024
No Degree - Pre-Nursing
UW Eau Claire
Eau Claire, WI08-2007
Bachelor of Science - Nursing BSN
Chamberlain College of Nursing
St. Louis, MO04.2016
Associate of Science - Nursing
Madison College
Madison, WI12.2012
Skills
- Verbal and Written Communication
- Employee Recruitment and Hiring
- Innovation and Transformation
- Budget Planning
- Epic Systems
- Critical Thinking
- Time Management
- Quality improvement
- Change management
Certification
- RN Licensure - WI Multistate - License # 194134
- CNA Certification – State of Wisconsin & BLS Certification (2004-06)
- EMT Basic – Cambridge Area EMS – Blackhawk Technical College (2007-12)
- EMT Advanced – Deer Grove EMS – Blackhawk Technical College (2009-04)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Senior Nurse Influencer
SSM Health
09.2024 - Current
Nurse Manager - Cardiovascular IMCU
SSM Health St. Mary's Hospital
04.2022 - 09.2024
Assistant Nurse Manager - Medical - Surgical Unit
UPH Meriter
09.2020 - 04.2022
Nursing Administrative Coordinator
UPH Meriter
08.2017 - 12.2020
Registered Nurse - Resource Pool
UPH Meriter
01.2014 - 08.2017
Registered Nurse - Antepartum / Postpartum
UPH Meriter
02.2013 - 12.2013
Health Unit Coordinator
Meriter Hospital
08.2011 - 02.2013
CNA
Meriter Hospital
12.2005 - 08.2011
CNA
Meriter Hospital
06.2004 - 08.2005
Master of Science - Healthcare and Nursing Administration
Southern Illinois University at Edwardsville
Bachelor of Science - Nursing BSN
Chamberlain College of Nursing
Associate of Science - Nursing
Madison College
No Degree - Pre-Nursing
UW Eau Claire
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