Dynamic professional with extensive experience in logistics coordination and customer service at Care Access. Proven ability to enhance team performance through effective collaboration and problem-solving. Skilled in safe driving techniques and risk management, ensuring operational efficiency and safety in diverse environments. Recognized for adaptability and commitment to excellence.
Work History
Site Setup and Driver
2 Years 5 Months
Care Access | Boston, Massachusetts | 07.2024 - 12.2026
Facilitated smooth clinic operations by providing dependable local driving services.
Inspected vehicle condition to ensure safety and reliability for daily care routes.
Followed traffic laws, regulations, and defensive driving practices while operating company vehicles.
Completed pre-trip inspection checks and reported issues to supervisor.
Loaded mobile clinic equipment and secured materials for safe daily travel.
Supported patient check-in and assisted with boarding, seating, and accessibility needs.
Provided prompt customer service by addressing inquiries and complaints.
Assisted with customer requests and answered questions to improve satisfaction.
Proposed actionable ideas and solutions that enhanced team performance and outcomes.
Used technical skills to troubleshoot complex problems and implement solutions.
Performed system analysis and testing to identify and resolve technical issues and inefficiencies.
Participated in community outreach activities, including health screenings and health fairs.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Tire Technician
1 Year 1 Month
Shrader Tire and Oil | Ypsilanti, MI | 04.2023 - 05.2024
Mount and dismount tires
Mounted, balanced, repaired tires using shop equipment and hand tools.
Repair tires
Executed torque procedures to ensure safe tire installations.
Rotated tires and verified lug nut torque for safe vehicle operation.
Implemented jack procedures for secure vehicle lifting.
Replaced valves, stems, and wheel components during tire service work.
Used tools, parts and equipment to maintain and repair customer tires.
Maintained clean work areas, organized supplies, and followed safety procedures.
Plant Engineer
1 Year 5 Months
Plymouth Canton Community Schools | Canton, MI | 10.2021 - 03.2023
Checked boilers and other critical systems to ensure uninterrupted building operations.
Maintained and repaired building systems to ensure operational efficiency.
Basic understanding of electrical, plumbing, and HVAC.
Oversaw afternoon cleaning staff and coordinated support to maintain facility cleanliness.
Clean and be ready for a call to clean a mess up
Utilized carpet extractor and cleaning products to ensure facility hygiene.
Know how to paint, install signs and fix walls when need be
Maintain landscaped areas by regularly mowing grass and plowing snow when necessary
Ability to work with teams and others when necessary
Security Guard
10 Months
Premier Security | Romulus, MI | 12.2020 - 10.2021
Patrolled Premier Security client sites and monitored entrances
Verified visitor identification and credentials at access points to maintain secure environment.
Monitored compliance with property rules to prevent unauthorized access.
Monitored surroundings to ensure safety and security, overseeing new vehicles before they rolled out to lots.
Patrolled parking lots and garages to ensure proper parking of vehicles in designated areas.
Addressed problems quickly and reported clear information while working under minimal supervision.
Amazon Warehouse Associate
1 Month
Amazon Warehouse | Romulus, MI | 11.2020 - 12.2020
Picked customer orders from shelves for Amazon warehouse processing.
Stowed inventory in Amazon fulfillment aisles using handheld scanners.
Packed items with care to meet Amazon shipping standards.
Coordinated product placement and packaging for timely delivery.
Utility Locate Technician
7 Months
USIC | Troy, MI | 03.2020 - 10.2020
Located underground utilities using maps, tickets, and locator equipment.
Reviewed dig requests and confirmed excavation locations.
Marked underground cable locations to ensure safe excavation for companies and homeowners.
Marked utility lines with paint, flags, and stakes.
HVAC Technician
4 Months
MICHIGAN MECHANICAL Ventures | Novi, MI | 11.2019 - 03.2020
Installed and repaired HVAC units, ensuring optimal performance in residential and commercial settings.
Installed furnaces, air conditioners, and thermostats for residential and commercial clients.
Inspected ducts, vents, filters, and airflow pathways to maintain system efficiency and indoor air quality.
Diagnosed HVAC systems for MICHIGAN MECHANICAL Ventures service calls.
Performed preventive maintenance on rooftop units and split systems.
Infantryman
3 Years 4 Months
US Army | Fort Drum, NY | 06.2016 - 10.2019
Shoot and Handle a weapon
Executed safety operations to ensure adherence to company protocols.
Navigated challenging situations with composed problem-solving, maintaining operational effectiveness.
Accountable for Equipment and Vehicles
Adapting to change quickly
Facilitated team meetings, fostering clear communication and collaboration among members.