Kristian Moore
Murfreesboro,TN
Summary
My main objective is to pursue a career in social work, where I can support vulnerable and marginalized communities and individuals by addressing their needs, enhancing their well-being, and empowering them to reach their full potential.
Overview
3
3
years of professional experience
Work History
Treatment Consultant
Affect Therapeutics
07.2023 - Current
- Applied deep understanding of enrollment criteria to identify suitable candidates for stimulant, cannabis, or alcohol treatment programs
- Utilized motivational interviewing techniques to assess caller readiness and encourage attendance at intake appointments
- Efficiently managed 100 inbound and outbound daily calls, text messages, and emails using Healthie EHR and other tools, maintaining over 65% admission rate
- Acted as positive Affect representative, contributing to team growth by suggesting and implementing operational improvements.
Admissions Consultant
Landmark Recovery
06.2022 - 07.2023
- Strengthened communication and organizational skills, managing 50 daily calls as the primary contact for 14 nationwide treatment facilities
- Proficiently organized patient files in Sunwave, ensuring accurate demographic information
- Coordinated transportation, scheduled appointments, and guided potential patients through crises, demonstrating empathy and quick problem-solving.
Patient Care Technician
TrustPoint Hospital
03.2021 - 06.2022
- Attained CPR certification and honed interpersonal skills while caring for diverse patient populations
- Recorded patient observations, facilitated admissions and discharges, and performed vital checks
- Led therapeutic groups on 12-step recovery and coping skills, contributing to aholistic patient care approach.
Education
Bachelor of Social Work -
Spring Arbor University
Spring Arbor, MI07.2024
Skills
- Problem-Solving
- Empathy and understanding
- Interpersonal skills
- Conflict resolution
- Strong communication
- Culturally-Competent Care
professional references
- Taylar Buhler, Affect Therapeutics, Admissions Manager, (619) 751-0279, taylar.buhler@affecttherapeutics.com
- Dana Madden, TrustPoint Hospital, Charge Nurse, (615) 943-0414, danna.madden@trustpointhospital.com
- Erik Shockley, Landmark Recovery, Admissions Manager, (305) 469-4609, erik.shockley@landmarkrecovery.com
- Lacey Wilkins, Stepping Stones, Executive Director, (615) 900-4427, lacey.wilkins@steppingstonestn.org
relevant experience
Case Management Intern
Stepping Stones Safe Haven, Inc. | 01/24/24 – Current
- Interned at Stepping Stones as a case management intern
- Shadowed experienced case managers to learn their responsibilities
- Assist women and children in the community with housing
- Ensure stability in housing for clients
- Provided access to resources like food stamps, health insurance, childcare, and employment opportunities
- Developed skills to navigate housing system barriers for clients
Timeline
Treatment Consultant
Affect Therapeutics
07.2023 - Current
Admissions Consultant
Landmark Recovery
06.2022 - 07.2023
Patient Care Technician
TrustPoint Hospital
03.2021 - 06.2022
Bachelor of Social Work -
Spring Arbor University
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