Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristian Patterson

Indianapolis,IN

Summary

Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Executive Director

Wickshire Senior Living
08.2022 - 08.2023

Oversaw day to day operations of 81 bed Medicaid and private pay assisted living

Increased revenue with census management and good financial stewardship

Ensured compliance with federal and state regulations

Established and maintained professional relationships

Conducted and coordinated tours for prospects

Ensured resident safety

Executive Director

American Senior Communities
09.2021 - 06.2022

Oversaw day to day operations of a licensed private pay 146 bed AL/IL/MC community

Managed a team of 9 leaders in various departments

Worked closely with Regional Directors to ensure occupancy maintained in the 90 percentile

Ensured safe environment, federal and state compliance


Administrator

Golden Heart Health Services/Caregivers
07.2020 - 10.2021


Oversaw multi-site home health organizations

Directed all leadership staff

Completed payroll, Medicaid billing claims

Controlled labor expenses

Maintained compliance with CMS guidelines and state regulations, COVID protocol


Executive Director

Crown Senior Living
11.2019 - 07.2020

Managed 86 bed licensed Memory Care and Assisted Living

Ensured Federal, State and COVID regulations

Maintained a safe environment for residents and staff

Administrator in Training/Executive Director

Enlivant Assisted Living
01.2018 - 06.2019

Completed state required AIT program, upon completion transferred to oversee a community

Both communities licensed private pay AL for 39 beds

Provided supervision and leadership for team members, including training, onboarding, hiring and performance management

Responsible for communities financials particularly controlled expenses

Maintained accurate business office records (AP/AR/Census Tracking, Petty Cash, Banking)

Drove sales and marketing efforts

Guided life enrichment programs

Ensure compliance with dietary, physical plant


Education

MBA - Healthcare Administration

Indiana Wesleyan University
Indianapolis
10.2021

Bachelor of Arts - Liberal Studies/Health Administration/Sociology

Indiana University Bloomington
Bloomington, IN
12.2017

Skills

EMR Systems: EPIC, PointClickCare, Matrix Care, Alora Home Health

CRM: WelcomeHome, PointClickCare, Matrix

Microsoft Office: Word, PowerPoint, Access, Email, Teams, etc

NDC: Resident Fund Management System

Certification

Residential Care Administrator: August 2018, License Number: 16002665A

First Aid and CPR: Expires August 2024

Timeline

Executive Director

Wickshire Senior Living
08.2022 - 08.2023

Executive Director

American Senior Communities
09.2021 - 06.2022

Administrator

Golden Heart Health Services/Caregivers
07.2020 - 10.2021

Executive Director

Crown Senior Living
11.2019 - 07.2020

Administrator in Training/Executive Director

Enlivant Assisted Living
01.2018 - 06.2019

MBA - Healthcare Administration

Indiana Wesleyan University

Bachelor of Arts - Liberal Studies/Health Administration/Sociology

Indiana University Bloomington
Kristian Patterson