Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Oversaw day to day operations of 81 bed Medicaid and private pay assisted living
Increased revenue with census management and good financial stewardship
Ensured compliance with federal and state regulations
Established and maintained professional relationships
Conducted and coordinated tours for prospects
Ensured resident safety
Oversaw day to day operations of a licensed private pay 146 bed AL/IL/MC community
Managed a team of 9 leaders in various departments
Worked closely with Regional Directors to ensure occupancy maintained in the 90 percentile
Ensured safe environment, federal and state compliance
Oversaw multi-site home health organizations
Directed all leadership staff
Completed payroll, Medicaid billing claims
Controlled labor expenses
Maintained compliance with CMS guidelines and state regulations, COVID protocol
Managed 86 bed licensed Memory Care and Assisted Living
Ensured Federal, State and COVID regulations
Maintained a safe environment for residents and staff
Completed state required AIT program, upon completion transferred to oversee a community
Both communities licensed private pay AL for 39 beds
Provided supervision and leadership for team members, including training, onboarding, hiring and performance management
Responsible for communities financials particularly controlled expenses
Maintained accurate business office records (AP/AR/Census Tracking, Petty Cash, Banking)
Drove sales and marketing efforts
Guided life enrichment programs
Ensure compliance with dietary, physical plant
EMR Systems: EPIC, PointClickCare, Matrix Care, Alora Home Health
CRM: WelcomeHome, PointClickCare, Matrix
Microsoft Office: Word, PowerPoint, Access, Email, Teams, etc
NDC: Resident Fund Management System
Residential Care Administrator: August 2018, License Number: 16002665A
First Aid and CPR: Expires August 2024