Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRISTIAN PIERRO

Chattanooga

Summary

Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, record keeping and billing. Expertise in providing administrative support for daily processes and activities in a corporate environment.

Overview

4
4
years of professional experience

Work History

Accounts Receivable

Viking Industrial
10.2023 - Current
  • Generated monthly reports on aging receivables and payables for management review.
  • Utilized problem solving skills to resolve discrepancies between invoices and payments received.
  • Processed payments from customers, reconciled accounts, and entered data into accounting software.
  • Researched customer inquiries related to billing issues or discrepancies in a timely manner.

Specialty Billing Coordinator

KCH Transportation
05.2023 - 09.2023
  • Maintained up-to-date knowledge of company policies regarding billing procedures.
  • Coordinated weekly meetings with team members responsible for processing customer orders, invoicing and collections activities.
  • Monitored accounts receivable aging reports daily to identify potential delinquent accounts.
  • Performed account reconciliations on a regular basis to ensure all invoices were paid correctly.

Data Entry Specialist

DHS FEMA
02.2021 - 04.2023
  • Maintained data entry requirements by following data program techniques and procedures.
  • Prepared source data for computer entry by compiling and sorting information and establishing entry priorities.
  • Updated existing records with new information as needed, ensuring accuracy of all entries.

Customer Service Representative

DHS FEMA
02.2021 - 04.2023
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Responded to telephone inquiries and complaints following standard operating procedures.

Education

High School Diploma -

Soddy Daisy High School

Skills

  • Microsoft Excel Proficiency
  • Setting Up Financial Reports/Invoice Processing
  • Book Keeping
  • Strategic Planning
  • Project Coordination
  • Detail Orientation
  • Accounts Receivable Expertise
  • Data Entry

Timeline

Accounts Receivable

Viking Industrial
10.2023 - Current

Specialty Billing Coordinator

KCH Transportation
05.2023 - 09.2023

Data Entry Specialist

DHS FEMA
02.2021 - 04.2023

Customer Service Representative

DHS FEMA
02.2021 - 04.2023

High School Diploma -

Soddy Daisy High School

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