Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kristian Ramirez

Castle Rock

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks with precision

Dependable team member successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Waffle House Restaurant
06.2024 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.

Manager

Spirit Halloween LLC
09.2023 - 11.2023
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.


Line Cook

Freddy's Frozen Custard & Steakburgers
03.2019 - 11.2020
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats and poultry for frying purposes.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

High School Diploma -

Daniel C. Oakes
Castle Rock, CO

Associate of Science - Physics Transfer Major

Arapahoe Community College
Castle Rock, CO
09-2027

Skills

  • Strong work ethic
  • Suggestive selling
  • Team collaboration
  • Hospitality service expertise
  • Calm demeanor
  • Customer service

Accomplishments

  • Supervised team of 11 staff members.
  • Achieved the highest PPA in my store by exceling in customer service and upselling

Certification

Certified in Microsoft Word and Excel

Timeline

Server

Waffle House Restaurant
06.2024 - Current

Manager

Spirit Halloween LLC
09.2023 - 11.2023

Line Cook

Freddy's Frozen Custard & Steakburgers
03.2019 - 11.2020

High School Diploma -

Daniel C. Oakes

Associate of Science - Physics Transfer Major

Arapahoe Community College

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