Kristian Washington
Server
Washington,DC
Summary
Passionate server with outstanding customer service abilities and a strong work ethic, developed at Flavorture. acknowledged for improving visitor experiences by providing attentive service and efficiently resolving complaints. Efficient with money management and menu memory, providing a cooperative team atmosphere during busy dining times.
Overview
4
4
years of professional experience
Work History
Server
Flavorture
03.2025 - 11.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server Assistant
Modena
01.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Host
Ruth’s Chris Steak House
10.2022 - 12.2023
- Coordinated guest seating arrangements to optimize space and enhance guest experience during peak hours.
- Supported event setups by preparing dining areas and ensuring all necessary supplies were available.
- Monitored dining area to ensure cleanliness and readiness for incoming guests.
- Collaborated with team members to maintain high standards of service quality and efficiency.
- Educated guests on menu items, including daily specials, to enhance their dining experience.
- Handled reservation systems, accurately recording and confirming guest bookings.
- Trained new hosts on standard operating procedures and customer service best practices.
Host
Clydes
02.2022 - 08.2022
- Welcomed guests upon arrival, establishing a friendly atmosphere and ensuring positive first impressions.
- Coordinated guest seating arrangements to optimize space and enhance guest experience during peak hours.
- Assisted in managing waitlists, effectively communicating wait times to guests and minimizing frustration.
- Facilitated communication between front-of-house and kitchen staff to ensure smooth service flow.
- Resolved customer complaints by actively listening and providing prompt, effective solutions.
- Supported event setups by preparing dining areas and ensuring all necessary supplies were available.
Education
High School Diploma - Computer Science
McKinley Technology High School
Washington,DC06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
Timeline
Server
Flavorture
03.2025 - 11.2025
Server Assistant
Modena
01.2024 - 02.2025
Host
Ruth’s Chris Steak House
10.2022 - 12.2023
Host
Clydes
02.2022 - 08.2022
High School Diploma - Computer Science
McKinley Technology High School