Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristian Wheatley

Chicago,IL

Summary

Experienced Learning & Development Specialist |Cultivating Skills, Inspiring Success | Empowering Growth & Performance


Enthusiastic training professional successful at developing training plans and supplementary materials to help employees excel. Expertise lies in managing, training and mentoring groups of up to 70 individuals, ensuring job excellence and boosting productivity. Comfortable with remote training technology. Exceling in conflict resolution, individual coaching, and collaboration fostering a positive work environment. Engaging and hands-on instructor with more than 5 years of related experience and superior planning and time management abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Training/ Learning & Development Specialist

Assurance IQ
01.2022 - Current
  • Developed curricula, course contents, and training systems, benefiting over 2k new and existing staff members.
  • Managed, trained, and led cohorts of 25-60 Medicare Sales Agents in 1-6-week courses, achieving a 95% job competency rate and a 25% performance improvement.
  • Mentored new hires, resulting in a 20% increase in staff development and a 15% boost in productivity.
  • Successfully resolved 15 internal conflicts with HR, contributing to a 30% reduction in operational disruptions.
  • Monitored and reported on trainee progress, introducing innovative learning tools that improved individual success rates by 20%.

Mental Health Educator/ Case Manager

Thresholds YAP, Adult
09.2020 - 12.2021
  • Coordinated and executed Care Plans for 10 members, collaborating with therapists, guardians, and residential staff to ensure a successful transition into adult living. Overseeing clinical issues, casework matters, and generating comprehensive written reports for each case.
  • Conducted assessments for 10+ individuals, identifying unique needs and crafting personalized care plans that led to a 90% achievement of stated objectives.
  • Facilitated, graded, and managed daily lesson plans for 30+ students, in alignment with instructions from head teachers.
  • Organized and guided college tours in the Chicagoland area for 30+ members of YAP, contributing to informed educational decisions.
  • Provided hands-on assistance to 50 youth through comprehensive services, including assessment, case management, group counseling, job support, crisis intervention, and psycho-social rehabilitation.


Program Coordinator

Near North Development Corp
03.2019 - 09.2019
  • Spearheaded and executed a dynamic recruitment and programming strategy, achieving objectives for yearly TRiO activities for a cohort of 600 students across multiple Chicago Public Schools (CPS).
  • Directed the daily operations of TRiO program personnel including Tutors, Mentors, and Academic Advisors, resulting in a 25% increase in youth participation and an 80% success rate in onboarding new students and tracking their progress toward college admission.
  • Generated detailed monthly reports outlining planned activities, funding requisites, and student recruitment figures.
  • Strategically orchestrated 5 cross-country and local college tours, effectively introducing over 300 youth to prospective schools, staff, and faculty members.
  • Cultivated and fostered collaborative relationships with key external partners, facilitating the seamless execution of program operations and garnering new partnerships.
  • Organized and chaired regular staff meetings, creating a platform for innovative discussions, resulting in the implementation of new ideas and ensuring participants were consistently updated on program details and milestones.

Intern

Lawrence Hall Youth Services
08.2018 - 12.2018
  • Diligently observed and managed youth behaviors and interactions, proactively addressing disruptive incidents. Successfully guided the development of productive and positive responses.
  • Pioneered a comprehensive Group Therapy curriculum focusing on managing aggression in a cohort of 20 at-risk youth.
  • Skillfully identified problems and collaborated with multidisciplinary teams to devise effective solutions.
  • Sorted, organized, and maintained files, spreadsheets, and reports.

Education

BA of Liberal Arts - Sciences Applied Psychology

University of Illinois
2018

Skills

  • Emotional Intelligence
  • Workforce Improvements
  • Group Facilitation (remote & live)
  • Resource Coordination
  • Client Retention
  • Curriculum Design/ Development
  • Individualized Instruction
  • Program Performance Assessment
  • In-Depth Research
  • Participant Recruitment and Placement
  • Behavior Intervention
  • Company Policy Compliance

Certification

Microsoft 365 Fundamentals- 2023
HR Data Analytics- 2023

City of Chicago Paraprofessional Educator Endorsement- 07/2020

TCI (Therapeutic Crisis Intervention)- 11/2020

Timeline

Training/ Learning & Development Specialist

Assurance IQ
01.2022 - Current

Mental Health Educator/ Case Manager

Thresholds YAP, Adult
09.2020 - 12.2021

Program Coordinator

Near North Development Corp
03.2019 - 09.2019

Intern

Lawrence Hall Youth Services
08.2018 - 12.2018

BA of Liberal Arts - Sciences Applied Psychology

University of Illinois

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Kristian Wheatley