Kristiana Fleischer
Opelika,AL
Summary
Motivated Production Manager successful at anticipating needs of employees and customers and making adjustments to schedules, materials and workflow. Ready to bring expertise from multiple experiences to a company needing a hands-on, knowledgeable and resourceful leader.
Overview
9
9
years of professional experience
Work History
Candle Production Manager
Oily Blends
Casselberry, FL
04.2021 - 02.2023
- Recruiting with owner and understanding applicants strengths and weaknesses to fill needed positions.
- Estimated labor requirements to support anticipated workload.
- Managed continuous improvement processes to improve quality, production, and volume.
- Assist with development of new or improved methods of production processes.
- Coordinated and planned with other departments to align production with customer requirements, orders, and future sales.
- Personally improved candle production volume by 25% each year.
- Reviewed work for quality with company expectations and design requirements.
- Resolved issues quickly to maintain productivity goals.
- Collaborated with owner and other managers to develop and implement successful corrective action plans.
- Monitored inventory levels to avoid production delays.
- Managed 25 personnel by implementing company policies, procedures, work rules, standards, and disciplinary action, provided feedback and training as needed.
- Enforced health and safety protocols to promote safe working environment.
- Used phone to contact and answer questions from customers with a friendly cheery attitude.
- Work with hot materials, frequent lifting.
Toll Collector
State Of Maine Turnpike Authority
Portland, ME
02.2019 - 11.2020
- Maintained knowledge of State of Maine Turnpike laws.
- Work with Law Enforcement to keep Turnpike safe.
- Encouraged customers to make E-ZPass purchases by showing cost effectiveness, keeping lane well-stocked.
- Handled cash with exactness and checked bills or checks for fraud, gave exact change due.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Quickly answered questions or requests by patrons.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Performed data entry tasks and maintained accurate records of daily patrons.
Barista
Starbucks
Biddeford, ME
01.2014 - 10.2019
- Prepared specialty hot and iced drinks such as lattes, frappuccinos, cold brews and mochas.
- Maintained positive customer service, with friendly attitude.
- Minimized spoilage with use of first-in-first-out stocking procedures.
- Created and took down seasonal displays, restocked display cases with plan-o-gram to promote new seasonal offerings.
- Making recommendations and upselling products.
- Operated cash register for different forms of payments and provided receipts.
- Maintained a clean building by mopping floors, emptying trash cans, cleaning equipment and wiping down surfaces.
Peer Advisor
Southern Maine Community College
Portland, ME
08.2016 - 05.2017
- Maintained and updated office records, both digital and physical.
- Welcomed school visitors and alerted lead advisors to arrivals of scheduled appointments.
- Completed clerical tasks such as answering phone calls and emails, filing, copying, and distributing mail.
- Received and forwarded incoming communications, such as phone calls, emails and mail, to lead advisors.
- Educated students on college admissions process and scholarship requirements by phone, email or in person.
- Checked on instructor notes and communication to give students scheduled tests, and offered assistance to students when needed.
- Monitored students to make sure cheating or plagiarism was prevented.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Guided groups of up to 20 people on scheduled campus tours.
- Held engaging and informative dialogue when explaining majors, school policy, facts and when guiding applicants and parents through campus.
- Assisted with onboarding of new students.
Daycare Assistant Teacher
Spring Point Children's Center
Portland, ME
05.2016 - 08.2016
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Documented and reported behavior issues or accidents to lead teachers and parents, minimizing future problems.
- Supervised outdoor activities, free play, nap time and other activities to keep children safe.
- Maintain clean and safe environment for children.
- Monitored children's progress and identified areas of improvement.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Incorporated music and play into developmentally appropriate activities.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Kept notes of behavior issues, food served, and medications administered to children.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Read and told stories to promote and support overall language development.
- Sanitized dishes, tables, toys, books and frequently touched surfaces to prevent spreading of germs.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
(Remote)01.2024
Associate of Arts - Liberal Arts And Sciences
Southern Maine Community College
South Portland, ME01.2018
High School Diploma -
Kennebunk High School
Kennebunk, ME05.2015
Skills
- Managing
- Training
- Recruiting
- Working in fast pace environment
- Multitasking
- Detail oriented
- Organized
- Professional customer service/support skills
- Critical thinker
- Good listening skills
Timeline
Candle Production Manager
Oily Blends
04.2021 - 02.2023
Toll Collector
State Of Maine Turnpike Authority
02.2019 - 11.2020
Peer Advisor
Southern Maine Community College
08.2016 - 05.2017
Daycare Assistant Teacher
Spring Point Children's Center
05.2016 - 08.2016
Barista
Starbucks
01.2014 - 10.2019
Bachelor of Science - Psychology
Southern New Hampshire University
Associate of Arts - Liberal Arts And Sciences
Southern Maine Community College
High School Diploma -
Kennebunk High School