Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kristiana Harvey

Kristiana Harvey

Atlanta,GA

Summary

Highly focused and analytical professional with an Associate's Degree in Criminal Justice, with hands-on experience in research, data analysis, and customer service. Well-versed in investigative support, possessing strong analytical skills to interpret data and statistics. Committed to leveraging skills in criminal law to assist with active criminal investigations.

Overview

5
5
years of professional experience

Work History

Hostess Manager

Cheesecake Factory
Atlanta, GA
03.2023 - Current
  • Successfully transferred from Grand Luxe Cafe
  • Quickly and accurately manage guest seating and wait times before dining
  • Seats guests and manage seating chart
  • Monitor restaurant activity to determine seating and dining flow
  • Responds to customer requests in timely, friendly, and efficient manner
  • Performs opening and closing duties as needed
  • Maintain sanitary work environment.

Head Hostess

Grand Luxe Cafe
Atlanta, GA
12.2022 - 03.2023
  • Assisted with opening of store in Phipps Plaza
  • Created inviting guest experience while handling large volume of customer seating requests
  • Managed customer issues via phone, take out, delivery share and electronic orders to the kitchen.

Store Manager

Southlake Mall/ KWYS Fashion
Atlanta, GA
09.2022 - 11.2022
  • Organized store operations, supervised staff, and implemented strategies to increase sales.

Cashier/Sales Associate

LA MADELEINE
Atlanta, GA
07.2022 - 11.2022
  • Ensured accuracy in billing and utilized knowledge of the menu to enhance guest experience.

Customer Service Representative

Edge clothing store
Atlanta, GA
03.2021 - 07.2021
  • Managed customer interactions, recognized as employee of the month for outstanding service.

Stylist

Union City, GA
01.2019 - 04.2021
  • Styled clients for various events, including performances, demonstrating attention to detail.

Crew Trainer/Cashier

McDonald's Crew Trainer
East Point, GA
06.2020 - 03.2021
  • Trained new crew members and worked as a focused, non-problematic employee.

Education

Associate of Science - Criminal Justice

Georgia Military College - Milledgeville
Milledgeville, GA
05.2022

High School Diploma -

Langston Hughes High School
Fairburn, GA
05.2022

Skills

  • Research & Data Analysis: Skilled in collecting, analyzing, and interpreting data using quantitative and qualitative methodology
  • Legal Research: Ability to learn, interpret and apply provisions of criminal law
  • Communication:
  • Excellent written and verbal communication skills
  • Administrative Experience: 5 years of experience in handling administrative tasks
  • Technical Skills:
  • Basic knowledge in GIS (Geographical Information System)
  • Flexibility: Willing to adapt to flexible schedules and demands of job
  • Leadership: Proven ability in managerial roles
  • Certifications and Training
  • Studying Project Management

Additional Information

  • Availability: , Flexible schedule including events planned outside of normal working hours. Driving License: Valid State of Georgia Driver’s License.

Timeline

Hostess Manager

Cheesecake Factory
03.2023 - Current

Head Hostess

Grand Luxe Cafe
12.2022 - 03.2023

Store Manager

Southlake Mall/ KWYS Fashion
09.2022 - 11.2022

Cashier/Sales Associate

LA MADELEINE
07.2022 - 11.2022

Customer Service Representative

Edge clothing store
03.2021 - 07.2021

Crew Trainer/Cashier

McDonald's Crew Trainer
06.2020 - 03.2021

Stylist

01.2019 - 04.2021

Associate of Science - Criminal Justice

Georgia Military College - Milledgeville

High School Diploma -

Langston Hughes High School

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Kristiana Harvey