Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
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KRISTIANA HASA

Argyle

Summary

Dynamic professional with extensive experience in hospitality and retail, including a leadership role at Moxies Bar & Grill. Proven ability to enhance customer loyalty through innovative strategies and exceptional service. Skilled in multitasking and problem-solving, consistently improving guest satisfaction and operational efficiency. Strong communicator dedicated to team success.

Overview

3
3
years of professional experience

Work History

Head Hostess

Moxies Bar & Grill
Southlake
10.2024 - Current
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
  • Developed creative strategies to increase customer loyalty through rewards programs.
  • Maintained accurate records of reservations and wait times.
  • Assisted with seating arrangements for large groups and special occasions.
  • Greeted guests upon arrival and escorted them to their tables.
  • Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
  • Communicated effectively with restaurant managers regarding customer complaints or requests.
  • Answered telephone to provide dining information and take reservations.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Sales Associate

Glo Tanning
Carrollton
03.2024 - 09.2024
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Greeted customers to determine wants or needs.
  • Resolved customer service issues quickly and efficiently.

Cashier

Northlake
Northlake
12.2023 - 01.2024
  • Greeted customers in a friendly and professional manner
  • Stocked shelves and ensured product displays were organized and attractive
  • Responded to customer inquiries in a timely and knowledgeable manner, providing a positive customer experience

Busser

Saint Louis
Saint Louis
02.2022 - 06.2023
  • Followed established health and safety guidelines to ensure a clean and sanitary dining environment
  • Restocked tableware, condiments, and other supplies as needed to ensure orders were quickly and accurately fulfilled
  • Greeted and welcomed customers in a friendly and professional manner
  • Assisted servers with taking and delivering orders, resulting in a X% increase in customer satisfaction
  • Transported dirty dishes and glassware to the kitchen for cleaning and sanitizing

Education

High School Diploma -

Mehlville High School
Saint-Louis
06.2023

Some College (No Degree) - Marketing

University of North Texas
Denton, TX

Skills

  • Fast Learner
  • Ability to Multitask
  • Ability to Work in a Team
  • Communication Skills
  • Teamwork
  • Time Management
  • Customer service
  • Communication skills
  • Problem solving

Languages

  • Albanian
  • Greek
  • English

Personal Information

Date of Birth: 12/17/05

Languages

Greek
Native/ Bilingual
Albanian
Native/ Bilingual
English
Native/ Bilingual

Timeline

Head Hostess

Moxies Bar & Grill
10.2024 - Current

Sales Associate

Glo Tanning
03.2024 - 09.2024

Cashier

Northlake
12.2023 - 01.2024

Busser

Saint Louis
02.2022 - 06.2023

High School Diploma -

Mehlville High School

Some College (No Degree) - Marketing

University of North Texas

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KRISTIANA HASA