Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Kristianna Urgent

Locust Grove,GA

Summary

Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

1
1
year of professional experience

Work History

McDonalds

Vineyard Management
09.2022 - 11.2022
  • Assisted with sanitizing equipment to maintain clean food prep and dining areas.
  • Serviced 400+ customers every day.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Pool Manager

Collins Pool Management
05.2022 - 07.2022
  • Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
  • Performed regular safety inspections of pools and equipment to reduce hazards.
  • Performed several emergency evacuations ensuring the safety of all residents.
  • Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.

Sales Associate

Seodya Alexander
12.2021 - 02.2022
  • Maintained store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Assisted with inventory, cash control, and overall customer satisfaction.

Education

High School Diploma - K-12 Education

Luella High School
Locust Grove, GA
12.2022

Skills

  • Performance Tracking and Evaluations
  • Sales Activities
  • Health and Safety Regulations
  • Business Management Principles
  • Sales Strategies
  • Greet Guests
  • Advertising Techniques
  • Payment Processing
  • Verbal and Written Communication
  • Interpersonal Skills
  • Opening and Closing Procedures
  • Maintaining Required Compliance
  • Cash Handling
  • Supply Ordering
  • Quality Standards
  • Customer Service
  • Meeting Production Goals
  • Public Health
  • Inventory Control
  • Waste Management
  • Food Safety and Quality
  • Handling Customer Complaints
  • Persuasive Negotiations
  • Communication
  • Spelling

Timeline

McDonalds

Vineyard Management
09.2022 - 11.2022

Pool Manager

Collins Pool Management
05.2022 - 07.2022

Sales Associate

Seodya Alexander
12.2021 - 02.2022

High School Diploma - K-12 Education

Luella High School
Kristianna Urgent