Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
McDonalds
Vineyard Management
09.2022 - 11.2022
Assisted with sanitizing equipment to maintain clean food prep and dining areas.
Serviced 400+ customers every day.
Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Greeted customers promptly and took orders to keep flow of traffic moving.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Reduced customer wait times by quickly operating customer window and sales register.
Performed shift change tasks each day to keep store neat and running smoothly.
Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
Received and processed customer payments and estimated and communicated wait times accurately.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Assisted other team members to achieve goals.
Collaborated with team members to complete orders.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Pool Manager
Collins Pool Management
05.2022 - 07.2022
Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
Performed regular safety inspections of pools and equipment to reduce hazards.
Performed several emergency evacuations ensuring the safety of all residents.
Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
Sales Associate
Seodya Alexander
12.2021 - 02.2022
Maintained store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Assisted with inventory, cash control, and overall customer satisfaction.
Education
High School Diploma - K-12 Education
Luella High School
Locust Grove, GA
12.2022
Skills
Performance Tracking and Evaluations
Sales Activities
Health and Safety Regulations
Business Management Principles
Sales Strategies
Greet Guests
Advertising Techniques
Payment Processing
Verbal and Written Communication
Interpersonal Skills
Opening and Closing Procedures
Maintaining Required Compliance
Cash Handling
Supply Ordering
Quality Standards
Customer Service
Meeting Production Goals
Public Health
Inventory Control
Waste Management
Food Safety and Quality
Handling Customer Complaints
Persuasive Negotiations
Communication
Spelling
Timeline
McDonalds
Vineyard Management
09.2022 - 11.2022
Pool Manager
Collins Pool Management
05.2022 - 07.2022
Sales Associate
Seodya Alexander
12.2021 - 02.2022
High School Diploma - K-12 Education
Luella High School
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