Kristianne Hassman
Tucson,AZ
Summary
Dynamic and adaptable professional with experience in food service and hospitality at Crumbl Cookies. Proven skills in clear communication and effective problem resolution, complemented by meticulous attention to detail. Successfully led a team of bakers at Crumbl Cookies, enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Associate Teacher
Nest Family Center
10.2024 - 08.2025
- Applied play-based strategies to provide diverse approaches to learning.
- Helped lead teacher set up and manage classroom and outdoor activities.
- Maintained consistent classroom schedule with wide range of experiences.
- Watched and documented behaviors for use in identifying areas in need of support.
- Fostered student curiosity and interest through creative hands-on activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Shift Lead
Crumbl Cookies
08.2023 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Completed cash and credit card transactions accurately using POS software.
Education
Certificate - Creative Writing And Business
Author Conservatory
Online07-2024
High School Diploma -
Trinity Christian School
Concord, NH05-2021
Skills
- Clear and concise communication
- Customer relationship management
- Effective problem resolution
- Collaborative teamwork
- Meticulous attention to detail
- Proficient in managing multiple tasks
- Strong organizational skills
- Effective time management
- Adaptability
- Food safety compliance
Timeline
Associate Teacher
Nest Family Center
10.2024 - 08.2025
Shift Lead
Crumbl Cookies
08.2023 - 12.2024
Certificate - Creative Writing And Business
Author Conservatory
High School Diploma -
Trinity Christian School
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