Summary
Overview
Work History
Education
Skills
Certification
Interests
Education, Certificates, Training
Experience/Work History
Timeline
Generic

Kristie Bass

Sterling,AK

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Community Support Supervisor position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Housing/Office Manger

Sterling Area Senior Citizens Inc
05.2017 - 08.2025
  • Coordinated office operations, ensuring efficient workflow and communication among departments.
  • Oversaw budget management, tracking expenses, and identifying cost-saving opportunities across departments.
  • Trained and mentored junior staff, fostering a collaborative work environment and enhancing team performance.
  • Facilitated communication between executives and staff to ensure alignment on organizational goals and initiatives.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Oversaw property management operations to enhance tenant satisfaction and retention in two 10-unit buildings.
  • Managed maintenance requests, ensuring timely resolution and high service quality for residents.
  • Conducted regular property inspections to maintain compliance with safety standards and regulations.
  • Developed and implemented leasing strategies to optimize occupancy rates across properties.
  • Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
  • Facilitated conflict resolution between tenants, promoting a positive living environment for all residents.
  • Spearheaded property renovation projects to modernize facilities and attract new tenants without displacing current residents.
  • Streamlined rent collection processes for increased efficiency and fewer late payments.

Office Assistant

Sterling Area Senior Citizens Inc
02.2016 - 05.2017
  • Payroll, Accounts Receivable, Accounts Payable.
  • Managed all social media including creating flyers and maintaining the website.
  • Supply/Equipment Ordering
  • Coordinated scheduling for senior activities, enhancing participation and engagement among members.
  • Managed daily office operations, ensuring a smooth workflow and efficient task completion.
  • Assisted in developing communication materials, improving outreach efforts to the community.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Prep Cook/Dishwasher

Sterling Area Senior Citizens Inc
11.2015 - 03.2016
  • Prepared Salad Bar
  • Prepared Food for 20 plus Meals On Wheels clients a day.
  • Washed Dishes
  • Cleaned Kitchen

Head Housekeeper

Great Alaska Adventures Lodge
05.2015 - 09.2015
  • Supervised daily housekeeping operations to ensure high cleanliness standards and guest satisfaction.
  • Trained and mentored 4 staff in effective cleaning techniques and safety protocols.
  • Developed and implemented efficient inventory management processes for cleaning supplies.
  • Coordinated with maintenance team to address facility issues promptly, enhancing guest experience.

Shipping

La Crosse Mc Cormick
01.2004 - 09.2006
  • Improved order fulfillment rates through streamlining picking, packing, and shipping procedures.
  • Verified orders from shipping and receiving documentation to complete accurate transfers.
  • Assisted in inventory management by accurately tracking packaged items for shipping records.
  • Operated forklifts to transport materials efficiently within warehouse environment.

CNA

Gundersen Tweeten Care
05.2003 - 01.2004
  • Provided compassionate care to residents, ensuring comfort and dignity throughout daily activities.
  • Advocated for residents' needs, fostering a supportive environment for emotional well-being and engagement.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Night Supervisor

Quillins IGA
05.2002 - 05.2003
  • Customer Service
  • Directed Employees
  • Counted cash register draws to get deposit ready for day supervisor
  • Secured and locked up store at night.
  • Supervised nightly operations ensuring compliance with safety and health regulations.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Resolved customer complaints effectively, enhancing overall shopping experience.
  • Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
  • Ensured a clean and organized work environment by directing nightly cleaning tasks and routine maintenance activities.
  • Oversaw financial transactions during the night shift, performing audits and reconciliations as necessary to ensure accuracy.
  • Motivated staff by fostering a supportive work environment that encouraged continuous improvement in job performance.

Education

Bookkeeping

Amundsen Education Center
Soldotna, AK
2017

Swedish Massage

Total Look And Healing Hands
Cresco, IA
03.2001

Generals, Sports Science

Upper Iowa University
Fayette, IA

Spring Grove Public Schools
Spring Grove, MN
06.1999

Skills

  • Community outreach
  • Staff supervision
  • Customer service
  • Facilities management
  • Rent collection
  • Payroll processing
  • Accounts receivable
  • Accounts payable
  • Event coordination
  • Social media management
  • Team leadership
  • Fundraising strategies
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking

Certification

  • Class B CDL Certification
  • TAPS Certification
  • Certified Nursing Assistant (not Current)
  • CPR (not current)

Interests

  • Announcing at Twin City Raceway
  • Participating in various activities, including dirt track racing and ice racing
  • Ministry
  • Volunteering
  • Member of the Twin City Raceway Racing Lions

Education, Certificates, Training

B Honor Roll Student several times. Multiple sports awards. Dirt Track & Ice Racing awards.

Experience/Work History

Wix web builder, Wordpress, Quickbooks, Excel, Power Point, Word, Google Docs, Google Sheets, Publisher, Upunch Timekeeping System, Social Media, Fundraising

Timeline

Housing/Office Manger

Sterling Area Senior Citizens Inc
05.2017 - 08.2025

Office Assistant

Sterling Area Senior Citizens Inc
02.2016 - 05.2017

Prep Cook/Dishwasher

Sterling Area Senior Citizens Inc
11.2015 - 03.2016

Head Housekeeper

Great Alaska Adventures Lodge
05.2015 - 09.2015

Shipping

La Crosse Mc Cormick
01.2004 - 09.2006

CNA

Gundersen Tweeten Care
05.2003 - 01.2004

Night Supervisor

Quillins IGA
05.2002 - 05.2003

Bookkeeping

Amundsen Education Center

Swedish Massage

Total Look And Healing Hands

Generals, Sports Science

Upper Iowa University

Spring Grove Public Schools