Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Timeline
Generic

Kristie Bonsall

Yuma

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

19
19
years of professional experience

Work History

Housekeeping Manager

Five Star Services
06.2014 - Current
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Maintained entire family's schedule and organized events.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Administrative Assistant

Rogers Landscaping Supplies
05.2013 - 05.2014
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

School Bus Driver

Krapfs Coaches
11.2007 - 10.2009
  • Ensured safety of students by following all traffic laws and regulations.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.

Customer Service Representative

Alexander Toyota
12.2005 - 12.2006
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

High School Diploma -

Twin Valley Highschool
06-1990

Skills

  • Filing
  • Mail handling
  • Bookkeeping
  • Multitasking and prioritization
  • Multi-line phone proficiency
  • Timeline planning and management
  • Computer skills
  • Relationship building
  • Customer relations
  • Strong problem solver
  • Recordkeeping and bookkeeping
  • Guest relations
  • Excellent oral and written communication
  • Peer support coordination
  • Teamwork and collaboration
  • Call handling

Accomplishments

  • Level One Finger Print Clearance Card

Education and Training

Colorado River Behavioral Health System

Peer Support Certification 

December 13, 2024

Timeline

Housekeeping Manager

Five Star Services
06.2014 - Current

Administrative Assistant

Rogers Landscaping Supplies
05.2013 - 05.2014

School Bus Driver

Krapfs Coaches
11.2007 - 10.2009

Customer Service Representative

Alexander Toyota
12.2005 - 12.2006

High School Diploma -

Twin Valley Highschool

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