Kristie Burkhart
Henderson,NV
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
GM
Capriotti's
Henderson, NV
04.2023 - 08.2024
- Monitored employee performance, providing feedback on progress towards desired outcomes.
- Analyzed customer feedback data to identify areas for improvement in service delivery.
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Supervised employees through planning, assignments, and direction.
- Recruited, interviewed and hired qualified staff for open positions.
- Administered employee discipline through verbal and written warnings.
Assistant Manager
Albertsons
Henderson, NV
05.2022 - 04.2023
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Reviewed completed work to verify consistency, quality, and conformance.
Deli Clerk
Smiths Food And Drug
Henderson, NV
10.2021 - 05.2022
- Maintained cleanliness of the deli area and equipment.
- Rotated product on shelves to ensure freshness.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Prepared all food orders according to customer specifications.
Deli Clerk
Safeway
Laveen, AZ
11.2020 - 10.2021
- Maintained cleanliness of the deli area and equipment.
- Stocked shelves with fresh items daily.
- Inspected labels on deli products to verify accuracy of pricing.
- Sliced meats and cheeses and weighed deli items for customers.
- Offered samples to promote and upsell specials.
Grill Cook
Jack in the Box
Laveen, AZ
11.2019 - 11.2020
- Communicated effectively with customers regarding orders and special requests.
- Responded promptly and courteously to guest inquiries and complaints.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Education
High School Diploma -
Betty Fairfax High School
Laveen, AZ05-2021
Skills
- Staff Training and Development
- Customer Relationship Management
- Advertising and marketing
- Staff Supervision
- Schedule Management
- Staff Management
- Team Player
- Leader
- Communication Skills
Timeline
GM
Capriotti's
04.2023 - 08.2024
Assistant Manager
Albertsons
05.2022 - 04.2023
Deli Clerk
Smiths Food And Drug
10.2021 - 05.2022
Deli Clerk
Safeway
11.2020 - 10.2021
Grill Cook
Jack in the Box
11.2019 - 11.2020
High School Diploma -
Betty Fairfax High School
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