Kristie Dille

• Organized inventory records and maintained accurate documentation of purchases.
• Collaborated with team members on special projects related to supply chain management.
• Performed cost analysis of products to determine the best value for money spent.
• Assisted in the negotiation of contracts with suppliers.
• Reviewed purchase orders and invoices for accuracy.
• Analyzed market trends to ensure competitive pricing on supplies.
• Maintained vendor database by entering and updating information.
• Reviewed invoices against purchase orders prior to processing payment requests.
• Worked closely with other departments to identify procurement needs.
• Processed returns from vendors when necessary.
• Communicated with vendors regarding product availability, price changes, and delivery issues.
• Verified pricing, quantity, and quality of goods received.
• Researched and identified new potential vendors.
• Prepared purchase orders and sent to distributors and suppliers.
• Verified warehouse received accurate and timely inventory by regularly consulting database.
• Conducted market research to determine appropriate pricing.
• Coordinated with finance and accounting to ensure timely payments to suppliers.
• Conducted cost analyses to identify opportunities for savings.
• Collaborated with other departments to assess company purchasing needs.

AND MORE..

• Answered phones and routed voicemails to respective employees.
• Greeted customers and provided assistance with inquiries.
• Provided administrative support to office staff, improving productivity.
• Greeted guests and vendors to assist in navigating space.
• Managed multi-line phone system efficiently, ensuring timely communication with clients and staff.
• Maintained positive working relationship with fellow staff and management.

• Answered and directed incoming calls using multi-line telephone system.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Processed payments and updated accounts to reflect balance changes.
• Sorted incoming mail and directed to correct personnel each day.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Updated and recorded customer or client information to maintain accounts.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
• Greeted and directed visitors to appropriate personnel and answered average of 100 calls and emails daily.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Answered questions and informed customers of current sales and promotions.
• Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
• Contacted insurance providers to verify insurance information and obtain billing authorization.
• Investigated and resolved issues to maintain billing accuracy.
• Resolved reimbursement discrepancies by analyzing information and notifying manager.

• Upheld company standards and compliance requirements for operations.
• Documented receipts, employee hours and inventory movement.
• Enhanced operations and boosted productivity through employee training, coaching and assignments.
• Managed schedules, accepted time off requests and maintained coverage for shifts.
• Directed and led employees and team members on effective operations, methods and procedures.
• Coordinated shift workers for inventory receiving, auditing and restocking.
• Handled customer complaints, questions and inquiries.
• Counted out cash drawers at end of each shift and logged profits into computer system.

• Reviewed purchase documents and company receipts for reconciliation with statements.
• Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
• Collaborated with supervisors and managers to develop solutions regarding discrepancies.
• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
• Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
• Processed invoices and checks, and maintained daily cash logs and deposits.
• Performed bi-weekly payroll and coordinated record keeping.
• Verified and posted account transactions to prepare checks and maintain accounting ledgers.