Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kristie Dugan

Philadelphia

Summary

Dynamic leader with extensive experience at Northwood Academy Charter School, excelling in operational leadership and strategic planning. Proven track record in organizational turnaround and policy optimization, fostering inclusive cultures that drive performance. Adept at budget management and building partnerships, ensuring alignment with mission and stakeholder engagement.

Overview

29
29
years of professional experience

Work History

President

Little Flower Catholic High School
Philadelphia, PA
07.2022 - Current
  • Cultivated relationships with key stakeholders such as donors, volunteers, partners, and sponsors.
  • Provided leadership and guidance on budgeting decisions to maximize resources available.
  • Established fundraising strategies to increase financial support for programs and services.
  • Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
  • Monitored market trends and adjusted strategies accordingly.
  • Negotiated contracts with vendors for services such as IT maintenance or event catering.
  • Analyzed data from surveys to identify areas for improvement in organizational operations.
  • Developed policies, procedures, and short-term and long-term goals for the organization.
  • Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
  • Implemented new technologies to streamline organizational processes when needed.
  • Fostered a culture of innovation and continuous improvement across the organization.

Interim Chief Executive Officer

Northwood Academy Charter School
Philadelphia
01.2021 - Current
  • As the interim Chief Executive Officer, I report directly to the Board of Directors and serve as the spokesperson for Northwood Academy Charter School.
  • I am responsible for strategic and operational oversight of the school.
  • I am responsible for providing strong leadership and fostering a culture that is conducive to the individual and collective success of the NACS administrative team.
  • This role oversees the development and management of systems and processes, including but not limited to administration and finance, fundraising, legal and risk mitigation as well as reporting and compliance.
  • I am responsible for the creation and evaluation of a comprehensive and measurable approach to developing and educating NACS students in alignment with the school’s mission.
  • I am also responsible for promoting strategies to engage and build partnerships with a diverse set of stakeholders, including families, partners, board members, advocacy organizations, and potential funders.

Chief Operating Officer

Northwood Academy Charter School
Philadelphia
01.2005 - Current
  • As the Chief Operating Officer, I worked collaboratively with the CEO in setting and driving the organizational vision, operational strategy, and hiring needs of Northwood.
  • I was responsible for translating the operational strategy into actionable goals for growth and performance, as well as assisting in the implementation of organization-wide goal setting, performance management, and annual operating planning.
  • In this role, I would oversee NACS’s operations and employee productivity, building a highly inclusive culture to ensure team members thrive and organizational outcomes are met for Northwood.
  • I directed a team of 12 in addition to multiple vendors.

Ombudsman

CGFNS
Philadelphia
01.2002 - 01.2005
  • As the Ombudsman, I was the person appointed to look into complaints about the company.
  • I was independent, free, and impartial.
  • I was responsible for rectifying all complaints.

Professional Development Coordinator

CGFNS
Philadelphia
01.1996 - 01.2002
  • I developed diverse learning modalities of new course content and training programs.
  • I created partnerships with subject matter experts to create, evaluate, and revise training tools in order to continually improve learning platforms.
  • I conducted a number of the training for all new employees as part of their onboarding.

Executive Administrative Assistant

Liberty Property Trust
Malvern
01.1996 - 01.1998
  • I supported the Vice President of Leasing and the Senior Property Manager.
  • I developed lease agreements, handled all construction documentation, and handled all contracts for property management.

Education

Bachelors - Psychology

Immaculata University
Immaculata

Masters - Education

Holy Family University
Philadelphia

High School Diploma - General Studies

Little Flower Catholic High School for Girls
Philadelphia

Skills

  • Operational leadership
  • Policy optimization
  • Organizational turnaround
  • Strategic planning
  • Budget management

Affiliations

  • A/CAPA Member
  • PCE Member
  • PCPCS Advisory Council Member
  • Former Immaculata Univ. Alumni Board

References

  • Kathryn Henry, 732-690-4178, Principal, Northwood Academy Charter School
  • Thomas Taylor, 856-296-1271, Co-owner, Repice and Taylor Inc
  • Colleen Whittingham, 610-405-3668, AA, Johnson and Johnson
  • Erin Herschberger, 215-206-5616, Assistant Principal of Culture and Climate, Northwood Academy Charter School
  • Cindy Carey, 215-970-3240, Independent Educational Contractor

Timeline

President

Little Flower Catholic High School
07.2022 - Current

Interim Chief Executive Officer

Northwood Academy Charter School
01.2021 - Current

Chief Operating Officer

Northwood Academy Charter School
01.2005 - Current

Ombudsman

CGFNS
01.2002 - 01.2005

Professional Development Coordinator

CGFNS
01.1996 - 01.2002

Executive Administrative Assistant

Liberty Property Trust
01.1996 - 01.1998

Bachelors - Psychology

Immaculata University

Masters - Education

Holy Family University

High School Diploma - General Studies

Little Flower Catholic High School for Girls

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