Kristie Gonzalez
Zephyr,FL
Summary
Enthusiastic Instructor looking to obtain position as Lead Medical Assistant Instructor focused on exercising knowledge and experience gained from over 15 years of experience working as a Medical Assistant/Manager in the field. Sufficient knowledge of professional Medical Assistant standards, concepts, policies and practices. Patient, understanding and supportive.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant Instructor
Southern Technical College
03.2023 - Current
- Conducted clinical simulations and provided feedback for each individual student.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Increased learning initiatives by educating students using many different methods and laboratory studies.
- Distributed course syllabus and communicated course standards and learning objectives to students.
- Collaborated with other instructors to implement best practices to enhance student learning.
- Implemented new educational techniques to boost student comprehension while reducing learning time.
- Evaluated students' competencies through written assignments and examinations.
- Provided immediate and constructive feedback to students individually and as group.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
Medical Assistant / Integrations Manager
Millennium Physician Group
06.2021 - 06.2023
- Called and faxed pharmacies to submit prescriptions and refills.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Developed policies and procedures for effective medical office management.
- Ordered all medical/office supplies and kept check on inventory levels.
Mobile Phlebotomist/Phlebotomy Supervisor/Regional Manager
Dr's Choice First
04.2011 - 09.2014
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Developed and implemented training processes to achieve high quality of care for patients.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Interviewed and hired phlebotomists and office personnel for the company.
- Reviewed employee performance and developed improvement plans.
- Upheld all compliance standards and kept team in line with requirements.
- Managed effective schedules to cover all department needs.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Assisted in training and onboarding new phlebotomists.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed and processed requisitions for laboratory tests.
- Provided guidance and support to laboratory personnel.
Education
GED -
East Bay High School
Gibsonton, FLAssociate of Science - Medical Assisting
Gulf Coast College
Tampa, FLSkills
- Student Advising
- Performance Assessment
- Class Lecturing
- Electronic Charting
- Technique Demonstration
- Pharmacology
- Clinical Supervision
- Completing Physical Assessments
- Medical Terminology
- Supervising Students
- Learning Management Systems
- Small Group Instruction
Certification
- Certified NRCMA
- Certified CCMA
- Certified CPR/BLS
Timeline
Medical Assistant Instructor
Southern Technical College
03.2023 - Current
Medical Assistant / Integrations Manager
Millennium Physician Group
06.2021 - 06.2023
Mobile Phlebotomist/Phlebotomy Supervisor/Regional Manager
Dr's Choice First
04.2011 - 09.2014
GED -
East Bay High School
Associate of Science - Medical Assisting
Gulf Coast College
Similar Profiles
Sarita SmithSarita Smith
Medical Assistant Student at Southern Technical CollegeMedical Assistant Student at Southern Technical College
Roxanne MojaveRoxanne Mojave
Director of Admissions at Southern Technical CollegeDirector of Admissions at Southern Technical College
Monique AustinMonique Austin
Adjunct Instructor at NUC University – Florida Technical CollegeAdjunct Instructor at NUC University – Florida Technical College
Brett JacksonBrett Jackson
Field Project Manager at Davaco CanadaField Project Manager at Davaco Canada
Dr. Amy HopeDr. Amy Hope
6-8th grade teacher at Whittell High School & Zephyr Cove Elementary6-8th grade teacher at Whittell High School & Zephyr Cove Elementary