Kristie Guzman
San Antonio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Lot Attendant
PARKING MANAGEMENT COMPANY
San Antonio
2022.04 - 2025.08
- Trained new hires.
- Helped company find hot cars.
- Lead attendant
- Made sure other attendant did and turned in paper work correctly.
- Maintained cleanliness and organization of parking lot areas daily.
- Operated parking equipment and tools for efficient lot management.
- Monitored parking lot traffic to ensure smooth vehicle flow consistently.
- Collaborated with team members to enhance service quality during peak hours.
- Conducted regular inspections of parking facilities for safety compliance.
- Coordinated with management on resolving customer complaints effectively.
- Supported special event logistics by preparing designated parking zones efficiently.l
- Ensured that all vehicles were parked in designated areas according to size and type.
- Adhered strictly to company policies and procedures while performing duties onsite.
- Maintained cleanliness of the lot, including sweeping, trash removal,
- Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
- Conducted regular inspections of the premises for any potential safety hazards and took necessary corrective action when required.
- Directed drivers to parking spots.
- Greeted customers and provided assistance to ensure a smooth check-in process.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Issued tags to customers to place in windshields or rearview mirror for display.
- Provided information regarding local attractions, restaurants, hotels. to visitors.
- Positioned barricades and gates to maximize traffic flow through parking lot.
- Resolved customer issues to maintain high standards of customer satisfaction.
- Responded promptly to emergency situations such as car accidents or medical emergencies onsite by notifying appropriate personnel immediately.
- Verified customer identification, collected payment, and issued tickets for parking lot access.
Commercial Driver
AutoZone
San Antonio
2021.09 - 2022.02
- I delivered parts to mechanic shops took orders.
- Collected payments answered.
- Phone stock shelves.
- Greeted.
- Helped in store customers.
- Pulled orders.
- Operated delivery vehicles to transport auto parts efficiently.
- Inspected vehicles for safety compliance before each trip.
- Maintained accurate logs of mileage and fuel consumption.
- Assisted customers with loading and unloading parts as needed.
- Followed designated routes to ensure timely deliveries.
- Communicated effectively with team members about delivery schedules.
- Adhered to traffic laws and safety regulations at all times.
- Provided excellent customer service during interactions at delivery points.
- Maintained accurate logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
- Utilized GPS systems for navigation during trips.
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
- Provided excellent customer service by responding promptly to inquiries about shipments or services offered.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Housekeeper/Laundry Aide
Pecan Valley Rehabilitation and Healthcare Center
San Antonio
2020.08 - 2021.02
- I cleaned patient rooms common areas.
- Deep cleaning of both common areas and rooms.
- Laundry aide.
- Wash and dry facility linen and folding linen and putting in proper closets.
- Patient laundry.
- Washing and folding staying organized so patient got their personal clothes back and washed and dried correctly.
- Returning clothes and putting them up for patient.
- Talking with patients helping them in ways that I was able to.
- Maintained cleanliness and sanitation standards throughout patient rooms and common areas.
- Operated cleaning equipment including vacuums, mops, and floor scrubbers effectively.
- Collaborated with healthcare staff to ensure a safe and hygienic environment for patients.
- Disposed of waste materials following safety protocols and environmental regulations.
- Restocked supplies in bathrooms and common areas to support daily operations.
- Reported maintenance issues promptly to ensure timely repairs and upkeep of facilities.
- Assisted in training new staff on cleaning procedures and safety practices.
- Conducted regular inspections to ensure adherence to cleanliness standards and protocols.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Janitorial Worker
Pjs janitorial servicez
San Antonio
2020.08 - 2021.01
- I cleaned public restroom.
- Office buildings Common areas and offices.
- Restrooms break rooms.
- Picked up trash outside.
- Sweeping and mopping dusting and deep cleaning of both.
- Trained new hires.
- Helped public with any questions.
- Cleaned and sanitized various facilities to maintain hygiene standards.
- Operated cleaning equipment and tools efficiently for effective results.
- Managed waste disposal procedures to ensure compliance with safety regulations.
- Restocked cleaning supplies and materials to support daily operations.
- Collaborated with team members to complete cleaning tasks on schedule.
- Inspected areas for cleanliness and addressed issues promptly.
- Reported maintenance needs and safety hazards to management effectively.
- Assisted in training new staff on proper cleaning methods and practices.
- Gathered and emptied trash cans and disposed of bags.
- Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
- Vacuum carpets in offices, hallways, lobbies, stairwells.
- Restock supplies such as toilet paper, paper towels, soap dispensers.
- Sweep, mop, and buff floors in all areas of the building.
- Assist with special projects or deep cleaning tasks as requested.
- Clean windowsills and window coverings when necessary.
- Maintain janitorial closets in a neat and organized manner.
- Sanitized and deep cleaned bathroom floors and surfaces.
- Follow established procedures for proper chemical use and storage.
- Dust furniture and wipe down surfaces throughout the facility.
- Monitored cleaning supply levels and requested reordering when inventory ran low.
- Stored, used and disposed of cleaning chemicals and supplies.
- Disinfect door handles and light switches on a daily basis.
- Ensure all equipment is properly stored at the end of each shift.
- Respond quickly to spills or messes in order to minimize damage.
- Dusted and wiped furniture and fixtures.
- Reported interior and exterior maintenance needs to managers.
- Mix various cleaning solutions according to instructions for specific tasks.
- Followed strict schedules, cleaning according to facility usage and room availability.
- Identified potential hazards in the workplace and reported them to management immediately.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Notified building managers about needed repairs to maintain public safety.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Maintained accountability for building keys, master keys and access cards.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
- Dusted furniture, machines or equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed company uniform, performance and security policies with every job.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Completed routine maintenance checks, notifying management of needed repairs.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Education
GED -
South San Antonio High School
San Antonio, TXSkills
- Customer service
- Organizational skills
- Computer skills
- Car Wash
- Hotel experience
- Porter experience
- Time management
- Guest services
- Manual transmission
- Driving
- Communication skills
- Hospitality
- Parking lot management
- Safety compliance
- Equipment operation
- Team collaboration
- Traffic direction
- Incident reporting
- Cash handling
- Order fulfillment
- Problem solving
- Attention to detail
- Conflict resolution
- Training and development
- Basic automotive maintenance
- Lot patrol
- Vehicle maintenance
- Traffic flow management
- Administrative support
- Lot management
- Lot maintenance
- Hospitality and accommodation
- Driver direction
- Vehicle transportation
- Parking lot maintenance
- Ticket machine maintenance
Timeline
Lot Attendant
PARKING MANAGEMENT COMPANY
2022.04 - 2025.08
Commercial Driver
AutoZone
2021.09 - 2022.02
Housekeeper/Laundry Aide
Pecan Valley Rehabilitation and Healthcare Center
2020.08 - 2021.02
Janitorial Worker
Pjs janitorial servicez
2020.08 - 2021.01
GED -
South San Antonio High School