Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kristie Harris (Hornsby)

Houston

Summary

Dynamic retail executive with over 10 years of leadership experience in both big box and specialty sales. Proven expertise in retail fundamentals, inventory management, and enhancing customer shopping experiences. Skilled in team development and training, driving success through effective leadership. Capable of applying retail skills to diverse organizational environments. This has been proven, as I am currently an 8th grade English teacher.

Overview

11
11
years of professional experience

Work History

8th Grade English and Language Arts Teacher

Houston Independent School District, HISD
Houston
08.2023 - Current
  • Responsible for developing and implementing engaging lessons that cover a range of language arts skills, including reading, writing, grammar, and literature, while fostering a love of learning and critical thinking in students.
  • Plan and deliver engaging lessons that align with the curriculum and address diverse learning needs.
  • Evaluate student understanding through various assessments, including tests, assignments, and projects.
  • Provide timely and constructive feedback to students to promote growth and improvement.
  • Participate in professional development opportunities to enhance teaching skills, and stay current with best practices.

Store Manager

Gordon Food Service
League City
10.2022 - 08.2023
  • Manage daily operations by completing purchasing, inventory control, merchandising, and product distribution tasks.
  • Executed merchandising strategies to support store sales growth.
  • Followed up on sales leads to establish new accounts for wholesale customers.
  • Built strong, professional relationships through the identification of client needs, which increased overall sales and opportunities.
  • Cultivated professional B2B relationships by asking appropriate questions, identifying needs, and providing insightful information regarding products.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Exceeded sales goals using consultative sales talents, and effectively explaining programs and services to generate interest.
  • Networked to build a client base and promote products to new and existing clients.
  • Maintained records of item cost, retail, gross profit, and margin dollars to determine category sales and gross profit results.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control.
  • Strengthened workflow productivity by hiring, managing, and developing top talent.
  • Built relationships with vendors and suppliers to ensure the right product was supplied to the store.

Retail Store Manager

Designer Shoe Wearhouse
Houston
02.2021 - 08.2022
  • Enthusiastic People Leader for the Store
  • Recruiting and Hiring
  • Reviewing weekly, monthly and quarterly reporting to analyze the business and make adjustments or see where we are doing well
  • Responsible for store metrics, Fulfillment, Payroll, VIP and Data
  • Oversee 5 Leaders in different areas of the business, Salesfloor Warehouse and Cash wrap
  • Managed daily operations, administrative duties, scheduling, and sales
  • Conducted training sessions
  • Ensured consistent store productivity and metrics that increased sales and profitability

GM/Logistics and Food & Bev Executive Team Leader

Super Target
Pearland
01.2019 - 01.2022
  • Drove total store sales to be above district by strategically focusing on merchandising, filling sales floor and signing that shouts sales and value
  • Improved backroom location accuracy from 84% to 98% above company goal through coaching, training and development and follow up on team leaders
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
  • Directed logistics operations, including shipping and receiving of wide range of products daily
  • Coordinated and oversaw execution of logistics operations.

Store Director

Center Store, HEB
Houston
11.2016 - 12.2019
  • Leader of center store operations which included dry grocery, frozen, dairy, drugstore, general merchandise and beauty
  • Planned, managed and directed daily operations to increase revenue and reduce cost through P&L analysis and also daily and weekly sales and expense reporting
  • Lead a team of 14 salaried managers and 300 plus hourly partners
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in center store operations and total store

Store Operations Leader

HEB
Houston
11.2015 - 12.2016
  • Ensured compliance with policies and quality standards, with OSHA, food safety, and heath department for total store
  • Positioned as go-to person and store expert for front end operations, facility maintenance and training and development
  • Reduced total store expense through monitoring repairs, researching and inquiring about billing and creating awareness through store leadership bringing money to the bottom line
  • Drove continuous improvement culture in though out the store promoting high store standards at all time and protecting the brand

Perishable Leader

HEB
Houston
05.2014 - 12.2015
  • End to End business owner for fresh department operations (market, seafood, bakery, deli, produce and showtime)
  • Accountable for fresh departments financial results (sales, gross profit, and contribution)
  • Shrink management
  • Insure food safety and compliance
  • Responsible for staying abreast of competitive environment and taking appropriate action
  • Accountable for partner development, coaching and delivering actionable feedback for department managers

Education

Master of Science - Administration of justice

Texas Southern University
Houston, TX
12.2013

BBA - Marketing

Texas Southern University
Houston, TX
12.2009

Skills

  • Building relationships
  • Inventory management
  • Retail sales
  • Workforce Manager
  • Workday
  • Business Intelligence (BI)
  • Payroll
  • Cost controls
  • Customer service
  • Scheduling
  • Recruitment
  • Training
  • Merchandising
  • Forecasting
  • Profit and Loss Management
  • Lesson planning
  • Student assessment
  • Differentiated instruction
  • Classroom management
  • Critical thinking

Additional Information

  • http://www.linkin.com/in/kristiehornsby Awards , Texas Southern University Alumnus of the Year 2016 Jessie H. Jones School of Business 40 under 40 Award Recipient 2017 HEB Woman of Distinction Award Recipient 2012

Timeline

8th Grade English and Language Arts Teacher

Houston Independent School District, HISD
08.2023 - Current

Store Manager

Gordon Food Service
10.2022 - 08.2023

Retail Store Manager

Designer Shoe Wearhouse
02.2021 - 08.2022

GM/Logistics and Food & Bev Executive Team Leader

Super Target
01.2019 - 01.2022

Store Director

Center Store, HEB
11.2016 - 12.2019

Store Operations Leader

HEB
11.2015 - 12.2016

Perishable Leader

HEB
05.2014 - 12.2015

Master of Science - Administration of justice

Texas Southern University

BBA - Marketing

Texas Southern University

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Kristie Harris (Hornsby)