Starting as a frontline employee making minimum wage, after a decade of hard work I'm proud to have climbed through the ranks to earn the position as Chief Operating Officer. I'm a dynamic operations leader with extensive experience at Lomac Inc, with a strong background in guiding teams, managing multiple locations, and achieving strategic objectives. Expert in client relationship management and mentoring, I enhanced guest satisfaction and optimized team performance. Proven ability to facilitate change and foster collaboration, ensuring seamless transitions and improved business processes.