Summary
Overview
Work History
Education
Skills
Timeline
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Kristie Hughes

Winter Garden

Summary

Starting as a frontline employee making minimum wage, after a decade of hard work I'm proud to have climbed through the ranks to earn the position as Chief Operating Officer. I'm a dynamic operations leader with extensive experience at Lomac Inc, with a strong background in guiding teams, managing multiple locations, and achieving strategic objectives. Expert in client relationship management and mentoring, I enhanced guest satisfaction and optimized team performance. Proven ability to facilitate change and foster collaboration, ensuring seamless transitions and improved business processes.



Overview

10
10
years of professional experience

Work History

Chief Operating Officer

Lomac Inc
09.2015 - Current
  • Facilitated change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths..
  • Ran payroll.
  • Oversaw budget management, optimizing resource allocation for maximum impact on company performance.

Education

Bachelor of Science - Communications

University of Central Florida
Orlando, FL
08-2015

Skills

  • Operations management
  • Company processes and procedures
  • Client relationship management
  • Conflict resolution
  • Cost savings and reduction
  • Mentoring and coaching
  • Organization and administration
  • Executive leadership

Timeline

Chief Operating Officer

Lomac Inc
09.2015 - Current

Bachelor of Science - Communications

University of Central Florida