KRISTIE L. TODD
FRANKLIN,VA
Summary
Self-motivated Office Assistant seeking to take the next career step in office assistant with a respected organization with the potential for growth in the company. Office professional with comprehensive background in administrative support and office management. Expertise in streamlining office procedures, managing schedules, and handling communications. Known for fostering team collaboration and achieving goals, adaptable to dynamic work environments. Proficient in Microsoft Office Suite and excellent interpersonal skills. Diligent [Desired Position] with proven background in managing office operations and supporting executive staff. Successfully coordinated schedules, handled correspondence, and improved workflow processes. Demonstrated organizational and multitasking skills while maintaining high level of accuracy and attention to detail.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Meherrin Ag and Grain
08.2023 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Office Clerk
Parker Oil Franklin VA
01.2015 - 01.2022
- Answer phones, schedule deliveries of fuel and propane
- Assisted customers that walked into the office to pay on account or had questions regarding their account
- Created new customer accounts as well as completing credit checks for new customer accounts
- Maintained the inventory for gas, credit card receipts and cash for convent stores, as well as the handling of rental property owned by company
Office Clerk/Receptionist
Modern Oil Franklin VA
01.2012 - 01.2015
- Company Overview: (Company purchased by Parker Oil)
- Answer phones, schedule deliveries of fuel and propane
- Assisted customers in office with their account issues
- Posted customer payments as well as printed and prepared account statements to be mailed
Lead Supervisor of resets
REWCO Inc. Merchandiser Chester NJ
01.2003 - 01.2009
- Work close with the Supervisor and the Key Account Manager on resets for major grocery chains such as Farm Fresh, Food Lion and Ukrops
- When supervisor was not in town I assisted with running the sets
- While working direct with major chains on a direct basis to maintain and increase sales
- Coordinate with brokers to provide essential personnel to insure a timely and proper store set ups
- Over seen expansions as well as new store set ups
- Work with buyers and brokers to ensure new items are integrated in accordance with standards
- Supervise broker staff, UNFL and Rewco service personnel to ensure all stores were serviced promptly and properly
- Trained merchandisers on all standard policies and procedures as well as plan and organize schedules for merchandisers
- Oversee implementations of Plano grams and category space allocation
District Regional Manager
Service Advantage, Bentonville, MS
01.1999 - 01.2003
- Company Overview: (No longer in business)
- District manager for the states of West Virginia and Virginia area region
- Supervised and managed36 employees
- Trained in the hiring and termination policies
- Trained and experienced in MSI machine
Education
High School -
Kellam High School
Virginia Beach, VA01.1989
Skills
- Microsoft office applications as well as some excel Proficient in most office equipment Problem solving as well as case management skills Experienced in placing merchandising orders A fast learner, trainable, multi-task individual who works well under pressure as well as completes work in a timely manner Team player
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
Certification
CPR Certified
Forklift Certified
Timeline
Office Administrative Assistant
Meherrin Ag and Grain
08.2023 - 01.2025
Office Clerk
Parker Oil Franklin VA
01.2015 - 01.2022
Office Clerk/Receptionist
Modern Oil Franklin VA
01.2012 - 01.2015
Lead Supervisor of resets
REWCO Inc. Merchandiser Chester NJ
01.2003 - 01.2009
District Regional Manager
Service Advantage, Bentonville, MS
01.1999 - 01.2003
CPR Certified
Forklift Certified
High School -
Kellam High School
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