Overview
Work History
Education
Skills
Timeline
Generic

Kristie Noe

Baxley,Ky

Overview

31
31
years of professional experience

Work History

Financial Care Counselor Supervisor

Harlan Appalachian Regional Healthcare
Harlan, KY
01.2022 - Current
  • Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
  • Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions or payment plans.
  • Received and submitted customer payments to further reduce open account balances.
  • Interviewed clients by telephone or in-person to gather financial information.
  • Calculated clients' available monthly income to meet debt obligations.
  • Responded to client concerns and questions about credit scores and methods to improve numbers.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Admissions Clerk

Harlan Appalachian Regional Healthcare
Harlan, KY
08.2020 - 01.2022
  • Greeted patients warmly to increase comfort and create rapport.
  • Collected information, forms and signatures from patients or family members to create efficient admissions experience.
  • Safeguarded patient data in compliance with HIPAA and [Type] facility policies.
  • Communicated important information to supervisor and medical team to reduce chance of errors.
  • Verified insurance information, collected payment or co-payment for services and created record of visit for future billing.
  • Accurately inputted patient and insurance information into company's computer system using [Software].
  • Assisted in patient admission process based on federal and state laws.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.

Nursing Service Clerk Medical Floor

Harlan Appalachian Regional Healthcare
Harlan, KY
08.2018 - 08.2020
  • Greeted incoming customers and answered questions about available services.
  • Maintained and organized service reception area and checkout counters.
  • Restocked supplies such as printer paper, pens and paper clips.
  • Closed work out orders by accepting payments, issuing receipts and filing documents.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Interacted with customers by phone, email or in-person to provide information.

Histology Technologist

Harlan Appalachian Regional Healthcare
Harlan, KY
11.2011 - 08.2018
  • Reviewed slides for quality control prior to sending to pathologists.
  • Completed complex histological procedures to prepare slides for analysis.
  • Minimized infection risk by regularly cleaning and disinfecting work areas and equipment.
  • Logged over [Number] samples on average, handling each expertly to prevent contamination.
  • Stayed current on changing procedures to offer expert support for histology laboratory activities.
  • Conducted tests correctly to obtain accurate results used to support patients' needs and diagnose conditions.
  • Cut, mounted and stained samples from hospital patients suffering from acute and chronic concerns.
  • Kept grossing room fully stocked with necessary supplies and equipment ready for use.
  • Documented routine laboratory instrument maintenance and corrective actions.
  • Entered and tracked results of analyses and generated reports for clinical personnel.
  • Observed safety and compliance guidelines by following departmental standards and practices.
  • Prepared tissue specimens for macro and microscopic examination by pathologists.
  • Reported accurate and timely test results to deliver quality patient care.
  • Checked stained slides against paraffin blocks and gross dictation to determine completeness of sections.
  • Processed human tissue and body fluid specimens to prepare for microscopic exam.

Nursing Service Clerk

Harlan Appalachian Regional Healthcare
Harlan, KY
02.2008 - 11.2011
  • Greeted incoming customers and answered questions about available services.
  • Maintained and organized service reception area and checkout counters.
  • Restocked supplies such as printer paper, pens and paper clips.
  • Closed work out orders by accepting payments, issuing receipts and filing documents.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Responded to inquiries from callers seeking information.

Lab Assistant

Harlan Appalachian Regional Healthcare
Harlan, KY
04.1997 - 02.2008
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Worked closely with lab staff on special projects.
  • Logged samples correctly into computerized tracking system.
  • Demonstrated competence in collecting lab samples for testing.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Maintained current knowledge of developments in technical instrumentation.
  • Created and updated record of all supplies and equipment to monitor inventory.
  • Carefully reviewed test results for accuracy.
  • Performed diagnostic and therapeutic laboratory procedures.

Psychiatric Aide

Harlan Appalachian Regional Healthcare
Harlan, KY
08.1995 - 04.1997
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Assisted patients adjusting to hospital procedures using highly structured settings.
  • Promoted health and wellness in psychiatric patients through caring emotional support and encouragement.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Took and monitored vital signs, administered medications and managed patient behavior.

Home Health Aide

Harlan Appalachian Regional Healthcare
, KY
02.1993 - 09.1996
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Education

No Degree - Health Care

Southeast Community College
Cumberland, KY

High School Diploma -

James A Cawood High School
Harlan,Ky
05.1991

Skills

  • Caring and Empathetic
  • Managed Care
  • Medicare Compliance
  • Electronic Patient Medical Record
  • Patient Billing
  • Filing Systems
  • Communicating to Patients and Families

Timeline

Financial Care Counselor Supervisor

Harlan Appalachian Regional Healthcare
01.2022 - Current

Admissions Clerk

Harlan Appalachian Regional Healthcare
08.2020 - 01.2022

Nursing Service Clerk Medical Floor

Harlan Appalachian Regional Healthcare
08.2018 - 08.2020

Histology Technologist

Harlan Appalachian Regional Healthcare
11.2011 - 08.2018

Nursing Service Clerk

Harlan Appalachian Regional Healthcare
02.2008 - 11.2011

Lab Assistant

Harlan Appalachian Regional Healthcare
04.1997 - 02.2008

Psychiatric Aide

Harlan Appalachian Regional Healthcare
08.1995 - 04.1997

Home Health Aide

Harlan Appalachian Regional Healthcare
02.1993 - 09.1996

No Degree - Health Care

Southeast Community College

High School Diploma -

James A Cawood High School

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