Kristie Phan
Oakland,CA
Summary
Motivated Kinesiology student with a diverse experience in customer service, retail, and teaching roles. Developed strong communication and teamwork skills through cashier positions at HomeGoods and The Home Depot, as well as front-of-house work in food service. Currently working as a Robotics Club Instructor. Aiming towards a future in physical therapy, particularly focused on supporting older adults and children. Committed to helping others and eager to continue learning and developing valuable skills.
Overview
4
4
years of professional experience
Work History
Teacher
Tiny Techs Club
01.2025 - Current
- Assist children in building motorized robotics kits by guiding them through step-by-step instructions
- Help students understand how motors and simple mechanisms work to bring their builds to life
- Support development of fine motor skills, problem-solving, and critical thinking through hands-on activities
- Prepare and organize materials to ensure smooth and engaging sessions
- Foster a positive, creative, and collaborative learning environment
Cashier
HomeGoods
09.2024 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
The Home Depot
06.2022 - 12.2023
- Greeting and assisting customers in a friendly/professional manner.
- Cash Handling: Managing cash transactions accurately and providing change to the customers correctly.
- Point of Sale Operation: Understanding how to use the POS systems efficiently.
- Product Knowledge: Have a decent knowledge of the products in the store to help assist customers in making knowledgeable purchasing decisions.
- Team Collaboration: Being able to work collaboratively with other team members.
Front of House Staff
FireWings
10.2021 - 05.2022
- Greet customers in a friendly manner
- Work in a fast-paced environment
- Follow cash handling and register policies
- Deliver food to guests in a timely manner
- Prepare simple items such as dips and salads.
- Ensure all customers are satisfied
- Ensure that all items are properly stocked
- Maintain a clean and sanitary environment
- Maintain and oversee food quality
Education
Bachelor of Science - Kinesiology Major
California State University East Bay
Hayward, California05-2026
High School Diploma -
Oakland Technical High School
Oakland, California05.2021
Skills
- Reliable team member
- Adaptable learner
- Dependable in responsibilities
- Positive attitude
- Flexibility in changing environments
- Efficient task management
- Classroom behavior management
- Relationship building
Timeline
Teacher
Tiny Techs Club
01.2025 - Current
Cashier
HomeGoods
09.2024 - 04.2025
Cashier
The Home Depot
06.2022 - 12.2023
Front of House Staff
FireWings
10.2021 - 05.2022
Bachelor of Science - Kinesiology Major
California State University East Bay
High School Diploma -
Oakland Technical High School
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