Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristie Quintana

Pueblo,CO

Summary

Dynamic professional with experience at CDOC, skilled in conflict resolution and incident reporting. Proven ability to develop individualized treatment plans and maintain accurate records, enhancing inmate care and safety. Strong teamwork and communication skills foster collaboration in high-pressure environments, ensuring compliance with regulations and promoting positive behavior among residents.

Overview

7
7
years of professional experience

Work History

Correctional Officer

CDOC (Colorado Department Of Corrections)
Pueblo, CO
08.2020 - Current
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Served meals and dispensed medications to inmates.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Maintained records of prisoners' identification and charges.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Used appropriate means to discipline prisoners.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Supervised inmates during day-to-day activities.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.

Certified Medical Assistant

Family Care Specialist of Pueblo
Pueblo, CO
05.2018 - 08.2020
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Explained treatment procedures and physicians' instructions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Processed orders for medical supplies and lab equipment.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Handled general office duties to support administrative staff during peak hours.
  • Scheduled appointments for patients via phone and in person.
  • Ordered medical supplies from approved vendors based on predetermined budget parameters.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Education

CMA - Medical Assistant Certification

InteliTec College
Pueblo, CO
05-2018

High School Diploma -

Pueblo West High School
Pueblo West, CO
05-2011

Some College (No Degree) - Mass Communications

Pueblo Community College
Pueblo, CO

Skills

  • Teamwork and collaboration
  • Interpersonal communication
  • Conflict resolution
  • Incident reporting
  • Record keeping
  • Quick decision making

Timeline

Correctional Officer

CDOC (Colorado Department Of Corrections)
08.2020 - Current

Certified Medical Assistant

Family Care Specialist of Pueblo
05.2018 - 08.2020

CMA - Medical Assistant Certification

InteliTec College

High School Diploma -

Pueblo West High School

Some College (No Degree) - Mass Communications

Pueblo Community College

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