Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Awards
Certification
Timeline
Generic
Kristie Richardson

Kristie Richardson

Tacoma

Summary

Human Resources professional with strong track record of driving positive change and improving organizational efficiency. Expertise in employee relations, talent management, and strategic planning. Known for fostering team collaboration and delivering results, adapting to evolving business needs. Skilled in conflict resolution, policy development, and workforce planning, with reliable and flexible approach to problem-solving.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Human Resources Consultant

Wei Wai Kum First Nation
- Current
  • Wei Wai Kum First Nation generates $50m in revenues and has multiple business partnerships and joint ventures that employ approximately 60 employees.
  • Essential Responsibilities: Talent acquisition; Advising on performance management; employee relations; creating foundation for a Human Resources department/culture.

Director of Human Resources

Hilton Hotels
05.2005 - 04.2025
  • Embassy Suites by Hilton Seattle Airport is a full-service hotel managed by Hilton and has 242 suites, with an average of 100 team members. Facilitated setting the foundation for a strong work culture and celebrated Team Member Satisfaction scores averaging 93% for the last seven years (since Hilton started measuring Leadership Index). Also played an important role within Finance, building and managing the entire compensation budget and forecast. This was an Executive team position.
  • Essential responsibilities: Team Member relations, budgeting and forecasting of labor, benefits and taxes; talent acquisition; training and leadership development; knowledge and abidance of Local, State and Federal labor laws; Worker's Compensation claim management; performance management; and management of day-to-day operations of the department.
  • Other responsibilities: Team member communication program, succession planning, benefits administration, owner relations, maintenance of the Affirmative Action Plan and leading all diversity efforts, community outreach a partnerships, safety and Safety & Security (Loss Prevention).

Complex Director of Human Resources

Hilton Hotels
08.2017 - 08.2022
  • Embassy Suites by Hilton Seattle Downtown Pioneer Square is a full-service hotel managed by Hilton Hotels and has 282 suites, with approximately 160 team members. This position oversaw both Embassy Suites hotels and was an Executive Committee position. Pre-opening Director of HR who successfully hired more than 150 team members to open the hotel in March 2018, while implementing a long-term plan to build the cultural foundation. Additionally, assisted with the negotiation of the first labor contract with Unite HERE Local 8 during the first year of opening.
  • Responsibilities are similar to what is noted above, except one hotel employed primarily Union team members. Much of my day-to-day centered around labor relations and building bridges between the team members, management and the local Union.

Human Resources Manager

Hilton Hotels
05.2004 - 05.2005
  • Doubletree by Hilton Bellevue was managed by Hilton and has 353 rooms and approximately 250 team members. The HR Manager reported directly to the HR Director and was one of two positions in the department.
  • Essential responsibilities: Talent acquisition; training; team member relations; maintenance of AAP; knowledge of State and Federal labor laws; Worker's Compensation claims; and manage day-to-day operations of the department.
  • Other responsibilities: Performance management; team member communication programs; safety and Loss Prevention.

Education

HR Excellence Certificate -

Cornell University
01.2015

Certificate in HR Mgmt - undefined

San Diego State Univ.
01.2004

Skills

  • HR policies and procedures
  • Recruitment and retention strategies
  • Team building
  • HR analytics
  • Compensation management
  • Learning and development
  • Strategic business partner
  • Finance budgeting and forecasting

Websites

Accomplishments

  • Awarded Hilton Hotel's HR Business Partner of the Year 2022
  • Achieved company-high team member engagement scores annually throughout career
  • Opening HR Director for new hotel in downtown Seattle
  • Assisted with negotiating first labor contract with Unite HERE Local 8 and Hilton Hotels

Affiliations

  • Board of Directors (Current) Wei Wai Kum Managing Partner Limited
  • Wei Wai Kum First Nation, Campbell River, BC, Canada
  • Board of Trustees UNITE Here Northwest Trust Funds Member
  • Hilton DEI Advisory Council Assets

Awards

HR Business Leader of the Year Hilton Hotels 2022

Circle of Excellence-HR Hilton Hotels 2015

Make a Difference Award Embassy Suites 2014

Community Service WA Hospitality Association Multiple Years

Certification

PHR


SHRM-CP

Timeline

Complex Director of Human Resources

Hilton Hotels
08.2017 - 08.2022

Director of Human Resources

Hilton Hotels
05.2005 - 04.2025

Human Resources Manager

Hilton Hotels
05.2004 - 05.2005

Human Resources Consultant

Wei Wai Kum First Nation
- Current

Certificate in HR Mgmt - undefined

San Diego State Univ.

HR Excellence Certificate -

Cornell University

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