Kristie Roland
Adamsville,TN
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
32
32
years of professional experience
Work History
Advertising Manager
Savannah Publishing
03.2019 - Current
- Developed campaigns, led design and tracked results.
- Collected performance data on each promotion to better plan future events.
- Directed creative process for traditional and online ads.
- Created and presented media and advertising packages to prospective customers.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Helped customers in determining design and layout of sold and spec ads.
- Made outbound calls to existing customers to upsell advertising packages.
Enumerator
USDA
01.2000 - Current
- Planned efficient visitation routes by studying maps of assigned areas,
- Interviewed farmers in assigned areas to explain purpose of reports, answer questions and accurately record answers.
- Verified information on survey forms or information pads.
Sales
Donovan Marine
01.2014 - 03.2019
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Collection Manager
TCM Collections
08.1991 - 08.2004
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Created daily and weekly cash reports for accounting management.
- Documented interactions in computer database and updated information.
Education
Office Management
TCAT
Crump, TN07.1992
High School Diploma -
Adamsville High School
Adamsville, TN06.1991
Skills
- Budget Understanding
- Developing Promotional Concepts
- Market Trends Knowledge
- Creative Direction
- Advertising Expertise
- Sales Proficiency
- Event Planning
- Customer Engagement
- Data Gathering
- Sales tracking
References
Mark Mitchell, Hardin County Sheriff's Office 731-607-1909
Bradleigh Haynes, USDA Supervisor 423-782-0636
Candace Wilcoxson, Bank Teller 931-629-5956
Timeline
Advertising Manager
Savannah Publishing
03.2019 - Current
Sales
Donovan Marine
01.2014 - 03.2019
Enumerator
USDA
01.2000 - Current
Collection Manager
TCM Collections
08.1991 - 08.2004
Office Management
TCAT
High School Diploma -
Adamsville High School
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