Kristie Roy

• Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
• Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
• Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Communicated effectively with owners, residents, and on-site associates.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Collected and maintained careful records of 185 rental unit payments and payment dates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Produced reports about community activities to keep owners, directors and property managers informed.

• Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
• Collected rental payments from 185 residents and kept meticulous records of delinquent accounts.
• Increased office organization by creating filing systems and managing confidential information carefully.
• Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Met with residents to gather information and develop effective solutions.
• Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
• Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
• Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Monitored community activities and maintained compliance with relevant laws, regulations and codes.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Provided leadership, guidance and support to staff members.

• This job had the same responsibilities as my current community manager job with Independent living. It was with a sister property in Kirkland. The building was 110 units. It was a fully tax credit location also. I was responsible for all compliance.

This job was the same responsibilities as my most recent assistant community manager job with Independent Living. It was with a sister property in Kirkland. The building was 110 units. The building was 110 units. It was a fully tax credit location also. I was responsible for all compliance.

• Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
• Met with residents to gather information and develop effective solutions.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
• Evaluated property conditions and recommended improvements.
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• this building was 76 units