Kristie Simons
Orem,UT
Summary
Detail-oriented professional with experience in office management, educational intervention, and warranty administration. Skilled in administrative operations, literacy strategies, and warranty claims. Committed to delivering excellent customer service. Seeking a full-time role to apply my knowledge and pursue continuous professional development.
Overview
17
17
years of professional experience
Work History
Tier 2 Reading Interventionist
Walden School Of Liberal Arts
01.2017 - Current
- Developed and implemented individualized reading intervention plans for students in grades K-5, targeting specific literacy needs and goals.
- Conducted regular assessments to monitor student progress and adjust interventions accordingly, improving in reading fluency and comprehension across targeted groups.
- Collaborated with classroom teachers and parents to provide ongoing feedback and support, fostering a cohesive educational environment focused on student growth.
- Utilized evidence-based instructional strategies and materials, such as guided reading, phonics instruction, and literacy games, to engage students and enhance their literacy skills.
Office Manager
Bobby Lawrence Karate
05.2010 - 01.2017
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Handled billing and collections through effective communication and follow-up with customers.
- Coordinated promotional events and marketing campaigns.
- Maintained inventory of martial arts equipment and supplies.
- Provided excellent customer service to students and parents, addressing inquiries and concerns promptly to ensure high satisfaction levels.
Warranty Administrator
Ken Garf Porshe Audi
01.2007 - 11.2010
- Enhanced customer satisfaction by promptly addressing and resolving warranty claims.
- Streamlined the warranty process for increased efficiency and faster claim resolutions.
- Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
- Reduced company costs by identifying and preventing unwarrantable repair expenses.
Education
High School Diploma -
Mountain View High School
Orem, UT05.1998
Skills
- Customer service
- Interpersonal skills
- Prioritization
- Attention to detail
- Office management
- Strategic Planning
- Scheduling and calendar management
- Record keeping and documentation
Additional Information
Treasury Manager, U.G.L.Y Non-Profit Organization (2015 - Present), Pleasant Grove, UT
Identify, analyze, and support cash management products and services. Demonstrated strong self-management skills, ensuring efficient operations and compliance with financial objectives.
Timeline
Tier 2 Reading Interventionist
Walden School Of Liberal Arts
01.2017 - Current
Office Manager
Bobby Lawrence Karate
05.2010 - 01.2017
Warranty Administrator
Ken Garf Porshe Audi
01.2007 - 11.2010
High School Diploma -
Mountain View High School
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